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Razorpay Complaints & Reviews

razorpay.com
2.8
Updated: Apr 4, 2026
Complaints 3556
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1652
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Razorpay reviews & complaints page 14

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M
manishgurbani
May 5, 2022
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TDS refund issue

Address: bengaluru

I am running a small business for which i am using razorpay payment gateway. as they are earning a commission from us, we are liable to deduct TDS and pay govt on their behalf. they asked us to send them proof of payment via a challan. we paid the TDS in december 2021, and since then following up for refund, but they are claiming that they havent taken the benefit of TDS in this financial year. this is not possible, since once its shows up...
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Ramshakhan
from Mumbai, Maharashtra
May 5, 2022
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I had made an online transaction with the link of Razorpay under the name of Manoj Thenua.
this is a fraud business.
Transaction ID - pay_JOESk2NwlKh9kn
Razorpay customer support has been notified about the posted complaint.
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    S
    Sandesh Dukhande
    May 5, 2022
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    Address: Mumbai

    I haven't taken any loan from this razorpay
    But today from my bank account razorpay had deducted 3977rs

    I need refund...

    Your A/c no. 006343 is debited with INR 3, 977.00 on[protected] towards ACH Debit : RAZORPAY : 8562037.
    Razorpay customer support has been notified about the posted complaint.
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      R
      rishav@04
      May 3, 2022
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      I have done payment on 3rd may from Paytm UPI using razor pay portal on nps website . Money got deducted and transfers to enps.[protected]@hdfcbank. UPI reference number is[protected].
      But razorpay got stuck and nothing happens . Money is not shown in my nps account and neither a refund has been initiated
      Razorpay customer support has been notified about the posted complaint.
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        R
        Rithicka Varni
        May 3, 2022
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        Hello sir
        This is Rithicka booked train ticket on 3rd may. Money has been duducted while paying to IRCTC razorpay from Google pay but train ticket is not booked
        Transaction status : No transactions found.
        I will attach the screen shots for the reference. Kindly take the immediate action of either confirming my ticket or refund the money.
        Razorpay customer support has been notified about the posted complaint.
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          M
          mku870
          May 3, 2022
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          Amount deducted from bank accounts but not credited as school fee and even refund back:-

          1. From SBI AC: Rs 10265.00, Transaction no. : 137065, at UTIS2105 on[protected] at 1954 hrs.

          2. From Bank of baroda AC: Rs 10265.00, Transaction no. :[protected], at POS-TID UTIS2105/E on[protected] at 1958 hrs.

          Kindly help. unbale to reach Razorpay through e-mail and even coustomer care not reachable.
          Razorpay customer support has been notified about the posted complaint.
          May 16, 2022
          Updated by mku870           NOT RESOLVE TILL DATE. NO ONE CONTACTED to ME, KINDLY HELP

          Amount deducted from bank accounts but not credited as school fee and even refund back:-

          1. From SBI AC: Rs 10265.00, Transaction no. : 137065, at UTIS2105 on[protected] at 1954 hrs.

          2. From Bank of baroda AC: Rs 10265.00, Transaction no. :[protected], at POS-TID UTIS2105/E on[protected] at 1958 hrs.

          Kindly help. unbale to reach Razorpay through e-mail and even customer care not reachaable
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            K
            kathir danush
            May 1, 2022
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            My refund was initiated and processes on Jan 8 2022 by Razorpay, But i didn't received my refund in my bank account, I contacted my bank end and they asked for RRN and the RRN provided by Razorpay was not in my bank database and my bank asked for the UPI reference (12 digit) but Razorpay is not providing the UPI reference no they are giving the same RRN (11 digit ) no
            I am very confused
            Razorpay customer support has been notified about the posted complaint.
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              B
              barn
              Apr 30, 2022
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              Keeping money fraudulently by Learning Point

              Address: Deoghar

              Dear Sir/Madam,

              I Barun Kumar Dubey has made payment to Saket Gopal Dekate from Maharashtra and his partner Anupam Jain from Delhi Rs. 20000 and Rs. 50000 respectively in the name of share market PMS offered by their telegram channels "Trading DEN Official" and "SUCCESS TRADE OFFICIAL".

              Now they have paid my Rs, 18000 in form of profit and after payin that amount my ledger balance was Rs 68500/-, now they are...
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              A
              adid0
              Apr 28, 2022
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              I recently decided to use Razorpay (again) for my online business as I needed support for UPI and RuPay cards. But yet again, Razorpay decided to be the terrible payment gateway they have always been. My KYC application was accepted and in about 2 days, I receive an email which says: "unfortunately, we would not be able to support your business as the bank has not approved your account for activation." I then tried to contact their incompetent customer support as as expected, they say that they are not a part of the activation team and cannot give me any details. The support representative "escalated" my issue and I received a tracking number to check the status of my support request. I do not in anyway recommend Razorpay to any business as they are highly incompetent to their customers.
              Razorpay customer support has been notified about the posted complaint.
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                R
                Ratul Majumdar
                Apr 28, 2022
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                Hi,

                I was trying to book a ticket through IRCTC and used your gateway to make the payment. The amount was debited from my account and ticket was not booked.

                The IRCTC Transaction id is [protected].

                Please have a look and refund the same to my account.
                Razorpay customer support has been notified about the posted complaint.
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                  J
                  Jeen jeason
                  Apr 27, 2022
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                  Fraud website Vlebazaar

                  Hai

                  I am Jeen J Cherusseril. I've booked a phone case from a online website named vlebazaar(https://vlebazaar.in) on March 28th 2022 and I haven't got any mail or confirmation from their side

                  Tried to call customer support and send mail to their support no reply back

                  Could you please help me to get my money back

                  Transaction ID:[protected]...
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                  D
                  Diwya Tyagi
                  Apr 24, 2022
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                  I had paid ₹466 to pheasants-co.mys through razor pay on 02/04/2022 and already submitted a complaint on 14/04/2022 but still waiting for some solutions.
                  Razorpay customer support has been notified about the posted complaint.
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                    A
                    Abhishek K J
                    from Pune, Maharashtra
                    Apr 20, 2022
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                    Mandate generated and amount debited from my account

                    Address: Pune, Maharashtra

                    Dear Sir/ Madam,

                    Some mandate is created on my account and amount has been debited on 2 occasions.
                    Mandate ID- MMSICIC[protected]
                    Mandate Owner- CITI0RTGSMI
                    UMRN-ICIC[protected].

                    Details amount debited-
                    6th April 2022 - Rs. 3191
                    16th April 2022- Rs. 3546.

                    2 more transactions got declined on 19th April on account of insufficient balance which were...
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                    N
                    Nitin Aman
                    Apr 12, 2022
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                    Used QR code option to pay at website(gifts and more), I paid the amount and money got deducted but the QR code page was unresponsive refreshed it but still it wasn't showing conformation or anything different waited then eventually I exited the screen it stated "upi payment took too retry again" something of this sort.

                    Haven't received any conformation from the company also I contacted the merchant on his panel its showing failed transaction but money is deducted from my account.

                    Kindly refund as soon as possible as I have to make another payment for that order its a gift for my friends birthday, it's quite urgent.

                    I've attached my payment conformation and 3 times failed transaction on merchants panel.
                    Razorpay customer support has been notified about the posted complaint.
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                      N
                      no_name
                      Apr 11, 2022
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                      Address: Aditya Birla health insurance, Mumbai

                      This is in reference to the support ticket 5107305 raised by me. This is regarding payment refund from Aditya Birla Health Insurance, payment I'd : pay_Ir7AcKixKGDcRS has already been disputed and the dispute reference number is disp_J2F6uwHybYqjdS.

                      Please resolve this issue soon as my refund is stuck or let me know if there is any action to be taken from my end.

                      Thanks & Regards
                      Kunal Chandra Sain
                      [protected]
                      Razorpay customer support has been notified about the posted complaint.
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                        P
                        Pooja Ranbir Singh
                        from Bengaluru, Karnataka
                        Apr 8, 2022
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                        I have entered wrong IFSC Code for one transaction where i am supposed to receive money from upgrad.What will happen now

                        Will i get chance again to update bank detail.
                        Razorpay customer support has been notified about the posted complaint.
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                          S
                          Suresh Nikiesh
                          Apr 5, 2022
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                          I haven't taken any loan from this razorpay
                          But today from my bank account razorpay had deducted 3618rs

                          I need refund
                          Razorpay customer support has been notified about the posted complaint.
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                            S
                            samir789
                            Apr 5, 2022
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                            Hello, today i found that 31 March a 10, 000 has been deducted from my bank account, and the payment details showed as Razorpay. here is the reference number which is showing in my bank statement: IGANHFDLU4

                            This transaction is not done by me. please look into it and refund back the amount immediately.
                            Razorpay customer support has been notified about the posted complaint.
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                            problem is solved!
                            Reply
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                              P
                              Prabhakar Shenoy
                              Apr 3, 2022
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                              Address: 3/526 Muthamil nagar, 71st Street, 71st Street

                              I have remitted a sum of Rs 235/_ through Union Bank of India, Madhavaram, Chennai br. The beneficiaries inform me for the screen shots as proof which I didn't receive from you. Now the credibility on your account is eroded.
                              Razorpay customer support has been notified about the posted complaint.
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                                R
                                Razorpay customer care number-7501-020-920 contact us..
                                Apr 1, 2022
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                                Address: Delhi

                                Current i paid money with razarpay but he didn't not give my return money he give me only excuse last ten
                                Razorpay customer support has been notified about the posted complaint.
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