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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2026
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Razorpay reviews & complaints page 14

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A
AnandGaneshk
Aug 23, 2022
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I was recently sent a series of messages (screenshot attached) by Razorpay which were positioned as a click-bait. I don't owe Bajaj Finserv anything. So, why is Razorpay sending me a message which is positioned as if I need to pay Bajaj Finserv? I'm not only sent the original message but also a reminder which looks as if I am missing an EMI or an outstanding payment. This is exactly the kind of malpractice we're warned against to avoid fraud. Why is the company following such practice
Razorpay customer support has been notified about the posted complaint.
Sep 01, 2022
Updated by AnandGaneshk
No response received till date .
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    A
    Ashis277
    from Hyderabad, Telangana
    Aug 23, 2022
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    Address: INDIA

    While booking tickets through IRCTC on dated[protected], chose option of Net Banking for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked. When tried contacting customer service of razorpay there was no response.
    If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway. IRCTC transaction ID: [protected] & Razorpay payment id: pay_K7Ok6qNnwbRxdE.
    Till date I did not received the refund.
    Razorpay customer support has been notified about the posted complaint.
    I am also facing same problem
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      N
      naturocure
      Aug 23, 2022
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      I had applied for razorpay payment gateway services and i had given them every document they asked but they rejected my account for pointless reason,

      i had requested them multiple times to re- review my account and every time i get the same email stating that we cannot activate your account,

      Email associated with the account - [protected]@gmail.com
      Razorpay customer support has been notified about the posted complaint.
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        C
        Chandanbag04
        Aug 21, 2022
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        Website: vlebazaar.in

        I have paid through your payment gateway system on LAZYPAY pay later option. pay 1 time but deducted 2 times
        pay 249
        paid amount showing 249*2= 498
        payment date 17/07/2022
        already after 1months no any help or return or payment status updated. need help.
        Mobile no.- [protected]
        Chandan Bag
        Razorpay customer support has been notified about the posted complaint.
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          G
          Gulz Ahmad Shah
          Aug 21, 2022
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          Address: Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002

          I ordered a product worth Rs.2199 from VLEBAZAAR. Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002 with respect to order ID #1714049 and also had paid through Airtel money online and got SMS like this (You have made a payment to RP-MISC of Rs. 2199 from a/c no. [protected] Avl Bal Rs. 11.00. Txn ID PH[protected]. Dial 400 or [protected] for any discrepancy.)..and after some hours I tried to cancel the order but it doesn't work...eventhough I hit the cancel button...and then I connect to their customer service but they didn't response well and inform me to wait for 24 hours..but it's almost like more than 6 days ago from the day I ordered i.e.14/08/22... still doesn't get any message or other information and their customer service also doesn't pick up the call and this is too much they gave me a lots of inconvenience...so I just want to cancel the order and I want to refund my money through original mode of payment
          Please help me for this I will be very thankful to you
          Razorpay customer support has been notified about the posted complaint.
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            S
            swapan mandal75
            Aug 20, 2022
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            Sir/Madam,
            I would like to inform you that I applied online from the MTDS for the post of receptionist cum clerk and payment has been successful and deducted Rs. 300 from my bank account but application number not generat.
            I already inform to MTDS and Razorpay but this case is pending from 30 days and till now did not refund my money. Repeatedly I emailed but did not resolve my case. They are harassing me. I already inform to RBI through email but did not revert till now.

            I request you please look into this matter and arrange for refund Rs.300.

            Please find the attachments for your reference.

            Email I'd of Razorpay is [protected]@razorpay.com

            Email I'd of MTDS is [protected]@mtdind.org
            Website link is https://mtdind.org/contactus.php

            Thanks & Regards
            Madhumita Saha
            Siliguri
            MB- [protected]
            Razorpay customer support has been notified about the posted complaint.
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              M
              mryeshpal
              from Noida, Uttar Pradesh
              Aug 18, 2022
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              Hi Razorpay Support Team,

              I am really concern about your serveries are being misused by some fraudulent websites like looks100.com.
              I made an order on looks100.com on Aug 9th and made payment of 3, 198 INR for 2 items with transaction ID (T2208091855414263706905) and Order ID (#LX2081). It has not been delivered so far and there is no any update from there side. On their website they are showing tracking detail but that is invalid as I have checked it several times and also confirmed with IndiaPost support team. I have also tried to reach looks100.com support team many a times but they don't pick the phone and never revert back to my email which I wrote them.
              You are very popular and trusted service provider in Indian market, even I have implemented your APIs in couple of portals successfully. This website seems to be cheating portal which is just doing fraud with innocent Indian people. I expect you to take an action against them asap and make your policy very straight, clear and intolerant for such so called organisation.
              Please push them to deliver promised items asap and make them to refund the money.
              I will really appreciate your active support in this regard.

              Yeshpal Singh
              Razorpay customer support has been notified about the posted complaint.
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                S
                s_deshmukh
                from Mumbai, Maharashtra
                Aug 17, 2022
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                Address: Bangalore
                Website: Nil

                I have not apply for any loan via Razorpay but still I have been charged certain fees
                My account got debited on 17th august 2022
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  Swarupasingha
                  from Agartala, Tripura
                  Aug 10, 2022
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                  I made a payment for school fees of holy cross school Agartala. While making the payment via razorpay, it suddenly came with a request from Airtel [protected]@mairtel. I made the payment but the school didn't receive the money. Amount 3770/-, UPI trxn ID[protected] date 04/08/2022 time 09:12 pm. Kindly refund the amount as early as possible
                  Razorpay customer support has been notified about the posted complaint.
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                    R
                    Raju Sri
                    Aug 8, 2022
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                    Address: hyderavad

                    My money debited from my account to Razorpay. Why your debited from me.I didn't even take any loan from Razorpay. So i want my money back or else i will raise complaint on Razorpay
                    Razorpay customer support has been notified about the posted complaint.
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                      S
                      Sumedhpatil675
                      from Hadgaon, Maharashtra
                      Aug 7, 2022
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                      Address: Bengluru

                      I have never subscribed e-NACH through Razorpay, though every month debit is happening. Please provide me details of why this debit is happening in my account.
                      Following is NACH transaction details.
                      DEBIT ACHDr NACH[protected] CTRAZORPAY .
                      Razorpay customer support has been notified about the posted complaint.
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                        S
                        Sangeethapalani76
                        from Bengaluru, Karnataka
                        Aug 6, 2022
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                        On Augaut 6 2022 I was paying Malarbar gold and Diamonds Rs.5000 the money got debited but the seller did not receive it.
                        Kindly refund my money.
                        Razorpay customer support has been notified about the posted complaint.
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                          Anand Vikram
                          Aug 6, 2022
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                          Address: Aliganj, Sector L, Aliganj, Sector L, Aliganj

                          My name is Anand Vikram, [protected] contact number, Why are you deduct 192 Rs
                          INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]
                          Razorpay customer support has been notified about the posted complaint.
                          Aug 06, 2022
                          Updated by Anand Vikram
                          Why? INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]
                          Aug 06, 2022
                          Updated by Anand Vikram
                          Please resolve my problem why deduct money INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]
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                            T
                            TitusG
                            from Chennai, Tamil Nadu
                            Aug 5, 2022
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                            Dear Sir/Madam,
                            I would like to inform you that I got deducted in bank account. registered mobile number is [protected]. All the emi have been debited on due date from my ICICI bank account but on dated 05-August-2022 an amount of 478.00/- has been debited from my account through razorpay and transaction description is DEBIT-ACH/CTRAZORPAY/[protected]

                            I request you to please investigate the aforesaid matter and reimburse the same amount of 478.00/- as soon as possible.

                            For your reference herewith i have enclosed the account statement screenshot.
                            Razorpay customer support has been notified about the posted complaint.
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                              M
                              Monu Naveen
                              Aug 5, 2022
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                              Money debited from my account but neither received at merchant end nor refunded even after 18 days to my account.
                              Transaction ID by razorpay
                              JtcxrMQDriN0bL
                              Bank HDFC
                              Razorpay customer support has been notified about the posted complaint.
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                                A
                                ajay6597
                                from Guwahati, Assam
                                Aug 3, 2022
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                                An amount Rs 3075 has been deducted from my account on 3rd, August 2022 by the unauthorised person. Kindly resolve the issue. Payment reference no. ECS CTRAZORPAY.
                                I have to pay an EMI on 3 august 2022 to L&T Finance.
                                why 3075 is deducted?
                                Razorpay customer support has been notified about the posted complaint.
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                                  O
                                  Online Toll Free Helpline Number Call:-09153-091741 Call Now
                                  Jul 30, 2022
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                                  Kckfdkxkxkzkxkxk
                                  Razorpay customer support has been notified about the posted complaint.
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                                    T
                                    TravoStylz
                                    Jul 28, 2022
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                                    As We raised multiple request but no action/ Refund process.
                                    As per recent issue, Payment done by our client to Razorpay merchant ID HknZsG1nBN8lH7 That was inactive. we were in process of account activation in between after long time client withdraw booking request. I requested to refund client amount as client does not want to take service from us. because amount was on hold with Razorpay. Based on request partial amount was refunded back to client.

                                    Without any service provided by razorpay then how Razorpay will charge transaction fee from us. Also Our Client is waiting for his full refund.

                                    Kindly help on this issue.

                                    thanks
                                    Travostylz Travel Solutions Pvt Ltd
                                    +91-[protected]
                                    Razorpay merchant ID HknZsG1nBN8lH7
                                    Ticket (#5836351

                                    transaction ID: pay_Js2ZD376PZrHdx
                                    razorpay order ID: order_Js2WwJ1lfZjESX
                                    Razorpay customer support has been notified about the posted complaint.
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                                      T
                                      thamimm
                                      from Chennai, Tamil Nadu
                                      Jul 25, 2022
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                                      Resolved

                                      I had transfer Rs. 327/- from my Indian bank savings account No.[protected] to integrated account No. [protected] dated on 21.07.2022.. The above said amount is debited from my indian bank savings account, but, so far the amount was not transferred to my integrated account.. So, i request you may please rectify & resolve this problem as early as possible..
                                      - Thanking You
                                      Jul 26, 2022
                                      Complaint marked as Resolved 
                                      I lodge a complaint yesterday (25.07.2022) at our website.. Today my complaint is successfully resolved.. My amount of Rs. 327/- is reversed to my indian bank account.. Thanks to our Online Consumer Complaints and Razorpay..
                                      Razorpay customer support has been notified about the posted complaint.
                                      Resolved my complaint
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                                        Megala M
                                        Jul 18, 2022
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                                        I have paid the health insurance of clinikk Rs 800 through googlepay . The amount is deducted from my account but not reflected in clinikk health insurance payment but where the amount is debited and not credited to my account nor health insurance account. but it shows that payment that airtel has requested money then my amount has deducted from my account and not received for clinikk health insurance how do I refund the amount to my account...
                                        Razorpay customer support has been notified about the posted complaint.
                                        Jul 18, 2022
                                        Updated by Megala M
                                        When does my amount get refund to my account
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