[Resolved]  Razorpay — money deducted but showing payment from bank end

Website:IRCTC

Hi,
I was booking my ticket via IRCTC app on 7/11/2019 at 8.59PM.
I paid via google pay VPA [protected]@oksbi
upi transaction id is[protected]

My money has been deducted but the ticket has not been booked
IRCTC is showing that pending from bank end
The transaction id is [protected]...

I want my refund ASAP...

Pls fix your servers ...
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Dec 12, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Nov 07, 2019
Updated by Ksbornare
Rs.423.19 has been deducted from my account.
Verified Support
Nov 10, 2019
Razorpay Customer Care's response
Hi,

We see that the IRCTC transaction with the txn ref: [protected] is an unsuccessful transaction. Rest assured, you will receive the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay
Complaint comments 

Comments

Razorpay custumber care no longer in use andcustumber care no [protected]flipkartsupportjjhhhhh
[protected]

[protected]custumber care no [protected]flipkartsupport
[protected]

[protected]custumber care no [protected]flipkartsupport
[protected]custumber care no [protected]flipkartsupport
[protected]

[protected]

[protected]
shshs's reply, Oct 21, 2019
Razorpay custumber care nocustumber care no 7321879443flipkartsupport
7044803765

7044803046
Razorpay Customer Care's response, Nov 18, 2019
Verified Support
Hi,

The mentioned contact number is invalid, please write to us with your queries and contact details here: https://razorpay.com/support/#request and our team will assist you at the earliest.

Thanks & Regards,
Team Razorpay

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