[Resolved] Razorpay — money deducted but ticket not booked | |
Hi, I tried to book a ticket from irctc, it said bank rejected payment but money deducted. I used phonepe upi. My upi id is [protected]@ybl "dear sbi upi user, your account is debited inr 1375.0 on date[protected]:36:23 am by upi ref no[protected]" "you've sent rs.1375 to [protected]@hdfcbank via phonepe from your bank a/c." Please look into the matter and refund my money. Was this information helpful? | |
Jul 30, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Razorpay Customer Care's response Hey Surya, We checked the transaction with UPI reference no.[protected] and see that this is an unsuccessful transaction. If the funds have been debited from your account, you will receive the credit within 10 working days, failing which please drop us a mail on [protected]@razorpay.com. Best Regards, Team Razorpay | |
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