[Resolved] Razorpay — money deducted from my bank account but ticket not booked
EEDILBERT STEFFI on Jun 15, 2019
I tried to book tickets via irctc on 10th of June 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.
Upi transaction id:[protected]
To: irctcc (Razorpay. [protected]@hdfcbank
From: Steffi Edilbert( Tamilnad Mercantile Bank)
Google transaction id: CICAgKCq_a_EPA
Complaint marked as Resolved Jul 20, 2019
[Jun 15, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Jun 18, 2019
Kindly share the transaction details here https://razorpay.com/support/#request and we will get back to regarding the same at the earliest.
Thanks and regards,
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