[Resolved] Razorpay — money deducted on bhim but ticket not booked. | |
I tried to book a ticket on IRCTC rail connect. But during the payment process money got deducted through BHIM at the request from bank upi and then i found that the ticket booking is failed and it is categorized under failed transactions in the portal and the reason was " NO response From Bank ". Date - 29 July 2018 Amount - 335 I have attached 2 screenshots. 1 from BHIM and other from IRCTC rail connect app showing the transaction Id and the status of failed transaction. Please initiate the refund or provide the status of refund. My email address is debasishpanda.[protected]@gmail.com Was this information helpful? | |
Sep 12, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 05, 2018 Razorpay Customer Care's response Hi!We checked the UPI ref no:[protected] and see that the refund for this transaction has been successfully processed on 3rd August 2018. Please feel free to write to us at [protected]@razorpay.com for further queries. We will be happy to help you. Thanks and regards, Team Razorpay | |
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