[Resolved] Razorpay — money got deducted but ticket did not generated.
ShShreehari H.R on Dec 14, 2018
I tried booking ticket from bengaluru to kabakaputtur on 13 december 2018 through debit card in razorpay... But the amount was successfully debited 150.49 ₹ from my bank account but transaction was shown as failed in irctc app.. So please concern about this issue and provide me the refund as soon as possible... It's urgent
I have attached screenshot of successful transaction message i received from bank.
Complaint marked as Resolved Jan 20, 2019
[Dec 16, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Dec 16, 2018
We have updated you with the status of your request on the ticket with reference number: 316112. Feel free to write back to us on the same email thread for further queries. Glad to assist.
Thanks and Regards,
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