[Resolved]  Razorpay — money has been deducted but says pending from the bank end on irctc

Hi,
I've booked a ticket on irctc app and paid using google pay upi ([protected]@okaxis) of amount rs 1180.98 on 26th of march at 2:37 pm and the money has been deducted through razorpay. [protected]@hdfcbank but the ticket hasn't booked and it was showing that the payment from the bank end is pending but the money was successfully deducted.
Please refund my money asap.
Reservation id: [protected]
Train no. 12807
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May 4, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
Razorpay Customer Care's response
Hey Yogendra,

We checked our logs and see that the transaction [protected] is an unsuccessful transaction and the refund for the same will be credited to your account within 7-10 working days. You can track the status of your transaction here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
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