[Resolved]  Razorpay — money not refund

Address:Goindwal Road, H.253B, Tarn Taran, Punjab, 143401

I money transfer on 04 nov 2019 and amt rs. 5039/- only being debited my acct but transaction is not successfully
I will there after calling to customer care of bank but they are saying to me you are refund 72 hrs but till date not receipt and my transaction detail as as under
Transaction id[protected] and dated 04 nov 2019 amt rs 503 9/- so refund my money is my acct and so help me thanks regards
.
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Dec 12, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2019
Razorpay Customer Care's response
Hi,

We have received your request and are currently working on your concern. Please do expect an update on the email thread with the ticket ref: 1229281 at the earliest. Your patience is highly appreciated.

Thanks & Regards
Team Razorpay
Complaint comments 

Comments

My smartcoin repayment 03/10/2019 upi transaction mobikwik to my account debited rs.5164 payment failed not received refund my account 32 day please help #
Razorpay Customer Care's response, Nov 13, 2019
Verified Support
Hi Shanmugam,

Please write to us with your contact and transaction details here: https://razorpay.com/support/#requestso that we can check the same and get back to you at the earliest.

Thanks & Regards
Team Razorpay
Money debited amount 5437 with ref id IGAHIQVU9 on nov 1 but ticket of spicejet is not booked. from ahmedabad to coimbatore. even the customer care is not responding. please refund my money the amount is not small
Razorpay Customer Care's response, Nov 14, 2019
Verified Support
Hi,

Kindly write to us over here https://razorpay.com/support/#request with the transaction details. We will check the same and update you at the earliest.

Thanks & Regards,
Team Razorpay

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