[Resolved]  Razorpay — Paid through Amazon pay but unsuccessful

Hi,
I bought an item from Boat Lifestyle just now and paid to Razorpay through Amazon pay wallet Rs. 899. Paid via Amazon pay on 30th Oct 2020 at 10.31 pm. Amazon order id P[protected]. The money went out of my Amazon account but due to some technical problems at your site it did not gone though and order was cancelled. I would like you to send back the money to my Amazon account ASAP please as my Boat order has been cancelled.
My contact id: [protected]@hotmail.com
Mob no [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sankar,

I am sure this was frustrating and sometimes we miss to delight our customers. Kindly write to us with your transaction and contact details here: https://razorpay.com/support/#request so that we can have this checked and get back to you with an update at the earliest.

Regards,
Team Razorpay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information