[Resolved] Razorpay — passport office fee is rs. 1500/- razorpay deducted rs 4000/-..

Dr. Riya Das

from Delhi, Delhi

Address:

743268

The total fee for applying new passport is rs 1500/-. Razorpay is the only method of payement autoselected by passport website. Why did razorpay deduct rs 4000/-? Their customer service is unreachable. I have applied for my parents passport earlier also. Earlier their was no such fraud. This is ridiculous. My email id is [protected]@gmail.com.
Dr. Riya das

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Jun 2, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

May 01, 2019

Razorpay Customer Care's response Hey Riya, please write to us at: https://razorpay.com/support/#request with the transaction details and we'll have this looked into at the earliest.

Thanks and Regards,
Team Razorpay

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Comments

Dr. Riya Das

from Delhi, Delhi

someone from your razorpay company scamed me and all the money from my account was deducted.

Razorpay Customer Care's response, May 10, 2019

Verified Support

Hey Riya,

Kindly revert on the on-going email thread ticket ref: 485408 with the requested details. We will have this checked and get back to you on the same at the earliest.

Thanks & Regards,
Team Razorpay