[Resolved] Razorpay — payment deducted and still fastag card not received | |||
Payment idpay_fdw61jqnfslf5b Date of paymentjuly 12, 2020 ; 1:52pm Payment amount₹375 Hi, I have done the payment for buying fastag card through razorpay. Amount got deducted but fastag card is not received till now.. Fastag is not responding to my phone calls or e-mails.. Pleade support in resolving the issue or refund my amount of rs375. Regds, Ravi eda, [protected] Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 12, 2020 Razorpay Customer Care's response Hi Ravi, Good time talking to you. We have raised a dispute against the transaction and are following up with the merchant. Please do expect further updates on the on-going email thread with ref:3674103. Requesting your co-operation while we get this sorted for you. Regards, Team Razorpay | |||
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I have done the payment for buying fastag card through razorpay. Amount got deducted but fastag card is not received till now.KIndly return my money back.
Fastag India
₹375.00
Paid Successfully
Payment Id pay_GA26E9kSNGmU28
Paid On 7th Dec, 2020
Method
XXXX-XXXX-XXXX-2661
Card
Email [protected]@gmail.com