[Resolved] Razorpay — payment deducted, ticket not booked

[Resolved] Razorpay — payment deducted, ticket not booked

A abhishesh123 from Hyderabad, Telangana

Hello! Sir I have booked two 1a sleeper berths for telangana express from "secunderabad to bellampally for october 8th monday"through razorpay payment gateway. Amount deducted but tickets been not booked. Plz verify the query and solve the issue. Payed via tez: [protected]@okaxis Google transaction id: cicagkcc8s2rdq Upi transaction id:[protected] My irctc email:[protected]@gmail.com Mobile:[protected] Booked on name of: Abhishesh age 31 Swetha 29 Thank you. Was this information helpful? No (0) Yes (0)
Oct 10, 2018 Complaint marked as Resolved Thank you very much for the prompt response and refund. Thnx alot. Razorpay customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Razorpay Customer Care's response Hi Abhishesh, We checked the transaction:[protected] and see that it is an unsuccessful transaction. However, you will receive a refund in 7 - 10 working days. Feel free to write to us at: https://razorpay.com/contact/#request for any further queries. Regards, Team Razorpay Oct 10, 2018 Updated by abhishesh123 Thank you very much for the prompt response and refund. Thnx alot.
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