[Resolved]  Razorpay — payment deducted/refund

Hi team,

Please assist me on this issue asap to get the refund.

I have made the payment through razorpay gateway for mapple store (www.maplestore.in) and got confirmation mail on payment. But the order shown transaction has failed. Also, money deducted from the card.

Name: sudhish o p
Mob: [protected]
Email: [protected]@gmail.com
Order id: 7525615
Order date: 22-dec-2018
Payment id: pay_baj96kkjqfhbfl

I want the refund of this order since i have placed a new order (
Order id: 7525715) through bill desk gateway and it is successful.

Regards,
Sudhish o p
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Feb 6, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
Razorpay Customer Care's response
Hi Sudhish,

We see that a refund rfnd_BbdFo7g22E9PUf was successfully processed on 24th Dec, 2018.

We have updated you with the details over the mail with reference: 322483. Kindly check and feel free to revert on the same mail thread for any further queries.

Regards,
Team Razorpay
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