[Resolved] Razorpay — payment failed for irctc | |
I tried booking from irctc mobile app and payment for the booking was using upi id through rayzorpay. The transaction was failed due to failure of payment. But the amount has been debited from my account. I want to get refund for this transaction. Irctc transaction id :[protected] Date :4/4/118 Payment status : failed Google transaction id: cicagmd1xlzkya Was this information helpful? | |
May 6, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 05, 2018 Razorpay Customer Care's response Hi Madhuri, We checked the transaction [protected] and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days. Feel free to drop us a email to [protected]@razorpay.com for further details, we will be glad to help. Thanks and Regards, Team Razorpay | |
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We have updated you over the mail thread with reference number 176584. Kindly check the mail thread and revert on the same for any further queries.
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Team Razorpay