[Resolved] Razorpay — Payment was made from my azizi bank account to you

Asha j bhat

Address:

Designer court road Puttur (DK) karnataka

My axis bank account no 630509 name asha j bhat was debited by rs 6765/- on 7/3/20
I was under the impression that it was the premium amount of my tata aig policy
But my account was again debited by the same amount on 12/3/20
I would like to know whether my account was debited twice by mistake
Kindly check and refund the amount
With regards
Asha j bhat

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Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

Razorpay Customer Care's response Hi Asha, kindly write to us with your transaction details and contact number here: https://razorpay.com/support/#request so that we can check and assist you further.

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Comments

Axis Bank Customer Care

from Pune, Maharashtra

Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Tata AIG Insurance Customer Care

from Mumbai, Maharashtra

Dear Madam, we regret the inconvenience caused to you. We request you to kindly provide your policy number, transaction id, contact number and email id and enable us to assist you further.