[Resolved] Razorpay — pending from bank end

[Resolved] Razorpay — pending from bank end - money deducted

M me_K1raN

Hi, I had booked ticket on 27/07/2019 from ers to chennai. The amount was paid through upi transaction, but my ticket was not confirmed. The status of the booking was pending from banks end. Could you please help me with this. What can be done. The amount debited from my account was inr 1040. Trancsaction status is completed from my payment portals end, but the problem was in the confirmation of ticket. Was this information helpful? No (0) Yes (0)
Aug 29, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 Razorpay Customer Care's response Hi Kiran, We are sorry to hear this. Kindly write to us with the transaction details here: https://razorpay.com/support/#request along with your contact details and will update you at the earliest. Thanks & Regards Team Razorpay
1 Comment	Share
Submit Close

Related Razorpay reviews

View all 3546 Razorpay Reviews

Comments

Ranvijay Sisodia

from Mumbai, Maharashtra

I tried to book a ticket from irctc on 19 july 2019 via google pay the money was deducted from google pay but irctc account shows fail transation and ticket was not booked and i didnt get refund till now

Razorpay Customer Care's response, Jul 30, 2019

Verified Support

Hi Ranvijay,

We checked our logs for the IRCTC transaction ID 100001948816379 and confirm that the refund has been successfully processed on 24th Jul, 2019.You will receive the refund credit in your account within 7-10 working days. You can track the status of the refund here:
https://razorpay.com/support/#refund

Thanks & Regards,
Team Razorpay