[Resolved] Razorpay — Prepaid order, but no delivery.

[Resolved] Razorpay — Prepaid order, but no delivery.

B Belle Chocolate from Ambattūr, Tamil Nadu Mar 2, 2021

I ordered an item from the instagram page and paid to razorpay software private limited, but after that i did not receive any tracking details regarding the product and no response to my email as well its been so many days since i ordered and i still did not receive my order. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Mar 3, 2021

Verified Support

Hi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5145072] for us to assist you on priority.

Regards,
Sreenivasa