[Resolved] Razorpay — railway ticket booking | |||
Respected sir, my name is manoj o m. I was trying to book three railway tickets on 5th march 2018 (5.19pm). I was used upi procedure for payment. When i was book the time i try to book irctc app. That they ask which type transaction., then i give debit card. That razorpay window is open and give details. But tickets wasn't booked and my cash (Rs.6116.80) debited in my account. Then i try to contact razorpay customer care call center but never get their connection. Till the time the cash isn't credited my account. My transaction id number is[protected]. So sir please help me to resolve this matter and my cash return credit my account at the earliest. Was this information helpful? | |||
Apr 29, 2018 Complaint marked as Resolved Verified Support Mar 09, 2018 Razorpay Customer Care's response Hi Manoj, We checked this and have updated you over the mail with the details of the transaction. Kindly check and follow the same for further updates. [#164831] Thanks and Regards, Team Razorpay Verified Support Mar 28, 2018 Razorpay Customer Care's response Hi Manoj, A refund has been successfully processed against this transaction. We have shared the transaction details over an email to you with the reference number: 164831. In case of further queries, please feel free to write back to us on the same mail thread. Regards, Team Razorpay | |||
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A refund has been successfully processed against this transaction.
We have shared the transaction details over an email to you with the reference number: 167799. In case of further queries, please feel free to write back to us on the same mail thread.
Regards,
Team Razorpay