[Resolved] Razorpay — razorpay payment failed to irctc

Debasish Dutta

from Mumbai, Maharashtra

Address:	700061
Website:	razorpay.com

Kindly find the attached screen shot. Money has been deducted from kotak bank account through upi bhim payment however ticket not booked or received from irctc. Showing payment pending.

Your a/c no. Xxxx716530 is debited rs.15686.80 on 17-06-18 and a/c linked to virtual address [protected]@hdfcbank is credited (Upi ref no[protected].

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Jul 20, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Razorpay Customer Care's response Hi Debasish,

As conveyed over the mail with reference number: 208729, the transaction ID: [protected] of ₹15, 686.80 made on 17th Jun, 2018 is an unsuccessful transaction. Since the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit in 7-10 working days.

Thanks and Regards,
Team Razorpay