[Resolved] Razorpay — refund issue | |||
I'm triken das i have payment in bhim app to irctc rail connect but the amount is debited from my bank account and transaction message is successful on app, but on irctc site showing error and ticked is not booked. Tranaction ids :[protected] Tranaction ids :[protected] Date 12 may 2018 The above two transactions amount has been deducted and ticket is not booked. Email id : [protected]@gmail.com Please check the mistake and refund my amount to my account Thanking you, Was this information helpful? | |||
Jun 22, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 15, 2018 Razorpay Customer Care's response Hi Triken, We checked the transactions with the UPI reference numbers[protected] and[protected] and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days. Feel free to drop us a email to [protected]@razorpay.com for further details, we will be glad to help. Best Regards, Team Razorpay | |||
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