[Resolved] Razorpay — regarding refund for failed irctc connect payment

arneet sarna

from Bengaluru, Karnataka

Address:

Vadodara, Gujarat, 390016

Transaction ID [protected] initiated on irctc connect on 11.06.18 and Rs. 1325 deducted from my bank account vide TEZ App (UPI Transaction ID[protected] and Google Txn ID: CICAgKC8vsbJLQ).

Money was deposited to Razorpay from Tex App but ticket booking failed at IRCTC. Since then I have not received refund for this failed transaction. Kindly provide details and expected date of refund.

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Jul 25, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

Razorpay Customer Care's response Hi Arneet,

We checked the transaction ID: [protected] and see that the refund of amount ₹ 1, 325.00 was successfully processed on 16th Jun, 2018.
The amount should be credited to your account within 5-7working days.
Feel free to write to us for any further details at [protected]@razorpay.com and we will be happy to assist you.

Best regards,
Team Razorpay

Jul 25, 2018

Updated by arneet sarna Thank you., I have received my refund.