[Resolved] Razorpay — ticket booked but not received refund yet | |
Hi, I was trying to book e-ticket on 13/04/18 from NDLS-LKO through IRCTC rail connect app. I made a payment of 870 INR using Razorpay payment gateway, listed on the IRCTC app for payment but ticket did not book and amount deducted from my Paytm account. I made a payment through Paytm UPI ID ([protected]@paytm). But I am still waiting for a refund. Transaction Id/RRN number is[protected]. Was this information helpful? | |
May 21, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 17, 2018 Razorpay Customer Care's response Hi Avi, We have received your mail in regards to UPI transaction[protected] and have updated you with the details on the mail with the reference number #180203. Kindly check and follow the same mail thread for further assistance. Thanks and Regards, Team Razorpay | |
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Transaction ID---[protected]
Cancellations /RefundID ---- [protected],
Please solve my problem as soon as possible.
We have received your mail with regards to the transaction 100001212789522. The refund for this transaction has been successfully processed and we have updated you with the details on the mail with the reference number #178086. Kindly check and in case of further queries, please feel free to write back to us on the same mail thread.
Thanks and Regards,
Team Razorpay