[Resolved]  Razorpay — ticket booked - payment deducted 2 times

Address:Mumbai City, Maharashtra, 400062
Website:Razorpay

I have booked ticket for train 12809, 01-feb-2018, sl, cstm - ngp.
Payment: 1

Transaction id :[protected] to [protected]@icici

Amount : 1275

Payment : 2

Transaction id :[protected] to [protected]@icici

Amount : 1275

Two times 1275 + 1275 deducted.

I have raised query from bhim axis pay with query id : [protected].

Kindly help me with this transaction.
Within how many days i will receive money back into bank.
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Mar 24, 2018
Complaint marked as Resolved 
Verified Support
Feb 01, 2018
Razorpay Customer Care's response
Hey Chaithanya,

Kindly drop us a mail to [protected]@razorpay.com with the IRCTC transaction ID or the UPI reference number and we will have this looked into.

Regards,
Team Razorpay
Complaint comments 

Comments

Hey Chaithanya,

Kindly drop us a mail to [protected]@razorpay.com with the IRCTC transaction ID or the UPI reference number and we will have this looked into.

Regards,
Team Razorpay
Chaithanya Rajula's [Complaint's author] reply, Feb 2, 2018
Same information already shared on mail, kindly process my settlement ASAP.
Required information has been shared in mail.

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