[Resolved] Razorpay — ticket booking failed but amount deducted by tez app upi

VishnupareekVP

from Mumbai, Maharashtra

Address:

Kolhapur, Maharashtra, 416115

Hello razor pay team,

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from dadar to htk on 31/01/2018 for date of journey 01/02/2018 payment mode as razorpay.

Money rs 385 deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the earliest.

Attached screenshots for the same.

Thanks,
Vishnu pareek
[protected]

+1 photos

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Mar 23, 2018

Complaint marked as Resolved

Verified Support

Feb 01, 2018

Razorpay Customer Care's response Hey Vishnu,

We have received your mail and updated you with the transaction details.
Kindly follow the mail thread for any further queries.

Regards,
Team Razorpay

Feb 09, 2018

Updated by VishnupareekVP I had a payment through razorpay. Its been 1 week. But money is not refunded till now. Please refund my money as soon as possible.
Mobile No [protected]
Email id vishnupareek.[protected]@gmail.com