Razorpay Complaints & Reviews

Hello razor pay team,

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from dadar to htk on 31/01/2018 for date of journey 01/02/2018 payment mode as razorpay.

Money rs 385 deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the earliest.

Attached screenshots for the same.br...

I booked a ticket on irctc via tez app and my amount of rs 95 was deducted twice for a single transaction and my ticket wasn't booked either. This has happened twice with me. The firsy time being on 17th of jan where the transaction was done via phonepe. I'm yet to receive the amount of 105. I'm highly disappointed with the service.
I'm hoping i get all my money back asap.

Rs435deducted from my account for booking of train ticket on[protected] txn no [protected] through bhim app. Ticket not booked but amount was deducted. Amount was refund from irctc to razorpay. But amount was not accumulate in my account. Upi no[protected] [protected]@icici. Please consider my request my account in canada bank, ifsc code cnrb0000919 and micr no[protected]

Hi razorpay,

My irctc payment using bhim app (Razorpay payment gateway) got failed on 17th jan, amount debited from bank but not received refunded after 7 days to my account. As per irctc, they have not received payment for this transaction.

Bhim app payment transaction id:[protected]

Kindly check and proceed my refund to my default account.

Thanks

— forwarded message —
From:
Date: 25 january 2018 at 17:02
Subject: re: 000axad6dq7vffm8:fwd: undeliverable:[protected] : refund upi payment 5866.80
To: gopan. [protected]@gmail.com

Dear mr. Kumar,
We understand your concern,
We would like to inform you that the fund transfer of rs. 5, 866.8 dated january 19, 2018 to icici bank account xxx5290 in the favour of (Razorpay) has been processed successfully vide reference number[protected].
You may contact the beneficiary for further details.
In case, the beneficiary states that they had not received funds. Kindly forward the beneficiary statement (Transaction date to till date) to help us in assisting you further.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Syed jameel hussaini
Customer service officer

Dear Sir,
This is with due respect and apology that i have to complaint about the poor functiining of [protected]@icici UPI twice i tried to book d ticket bt the transaction failed and amount got deducted from my savings account on friday i.e. 19th January 2018. Out of which i have received the refund of one but the second amount has bot been refunded kindly check and take a needful action
details

I am going to write my issue here since I am not getting an response while emailing your support email.

I use Koinex for trading, and by mistake I once sent 2 payments from NRO accounts to Koinex, but they were immediately rejected and I got an email from Razorpay about the refunds. That was 21st Dec 2017.

Now waiting a week after that, I did not get any refunds. I understood refunds dont go to NRO account, so i gave my NRE account also on 2nd Jan and was told I would get my refund in a week.

I still have not got my refund and this is really frustrating.
Here's the refund IDs rfnd_9G42EUYDSIYCWP and rfnd_9GIsewRTJVZmKF.

I have messaged RazorPay in FB last week and all they keep saying is that there's an issue at the bank side.

There is one more client with the same issue as mine, and his bank is HDFC and mine is ICICI. How can there be similar bank issues with 2 different banks?

Hello razor pay team,

Booking id: [protected]

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from kcg to kjm on 27th december 2017 for date of journey 21st january 2018 payment mode as razorpay.

Money rs 436 deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the earliest.

Attached irctc screenshots for the same.

Thanks,
Ganesh

On 3rd december 2017m two train tickets were booked. One was for journey on 3/12/17 through irctc train for 3ac. The second was for journey 10/12/17 through irctc train for 2ac. Both the tickets were for two persons - both senior citizens. Rupees 822.05 for 3ac including razorpay commission (As gateway) was debited from my bank account. And rupees 1170.83 (Including gateway commmssion) was debited for 2ac train ticket from my bank account. Both these tickets were cancelled on 4/12/17. Irctc after deducting the cancellation amount sent me mail saying that rupees 745/- (For 2ac) and rupees 440/- (For 3ac) would be credited to my bank account through the same method through which it was debited earlier i. E. Rupees 1170.83 and rupees 822.05. Today it is 12th of december 2017 and am still waiting for this amount to be credited in my account. Is there anyone in razorpay.com who is listening. How long should i wait for this amount. It is really disgusting to say the least.
Customer
(Rajamouli. [protected]@gmail.com)

That's side cheat my money. Anushka srivastava a girl. She call me pay 2500 rupees and she gives me call girl or dating girl. So i am paid that's amount. But she and her team razorpay don't give me any call girl or any dating girl. I paid that's amount 4 months ago. I paid 22 may 2017. But she can't give me any call or dating girl.
So please sir take highly and streakly action for anushka srivastava and her team razorpay.

We have opted for razor-pay.. Payment gateway system and we got funds transferred from our client on 29th of august till today 20th september our payments haven't got settled. Reason they are giving is sbi issued wrong ifsc code even-though it is officialy printed on checkbooks these incapable payment gateway system organizers saying it is invalid. Because of them we have lost our credibility. We believed in it after seeing that it is a product from iit rourkee alumni and it is backed by snapdeal cofounders and other biggies. Ok it is proved that even investors get deceived by incapable gateway systems

My settlement id : setl_8xvvjmdyr1m4vg

Sir good morning sir/madam
my self supriti sahoo balasore dist, orissa have booked a smart phone through bikri.in money gateway was razorpay.com the amount was 3300 reupees on 26 Aug 2016 through net banking sbi after got the amount razorpay acknowledge that successfully they got the amount but after few days bikri.in cancel and informed me that razorpay will return the whole amount same mail also i got from rezorpay.com agreed to...