[Resolved] Razorpay — ticket not booked but money deducted from my account | |||
Dear sir/ma'am, When i was booking a ticket form mzp to bkn then paytm is done and dabit from account and rs 1290 credit to [protected]@hdfcbank but ticket has not booked. I got a massage - Rs 1290.00 debited from a/c *1011 on 04-08-18 to vpa razorpay. [protected]@hdfcbank (Upi ref no[protected]. Not you? Call on[protected] to report I request you that please refund my money. Regards, Vishal kumar vishwakarma Passenger Was this information helpful? | |||
Sep 6, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 05, 2018 Razorpay Customer Care's response Hi Vishal, We checked the mentioned tnx id and see that it was an unsuccessful txn. As there has been a debit for this, pls note the amount will be credited back to u in 7-10 days. For further updates please follow the mail thread with reference number 231228. We will be happy to help you. Regards, Razorpay | |||
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Transaction ID- [protected]
A refund for the transaction ID 100001384678179 of ₹ 955.00 has been successfully processed from our end on August 7, 2018.
For further details, please feel free to write to us at support@razorpay.com.
Best Regards,
Team Razorpay