[Resolved] Razorpay — ticket not confirmed

Bikram biswal

from Burla, Odisha

Address:	753008
Website:	irctc

Dear sir,
I'm bikram i have paymented in texas app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google transaction id: cicagmcdik_5eq
Upi transaction id:[protected]
Please check the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Bikram

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May 27, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Razorpay Customer Care's response Hi Bikram,

We checked the transaction in reference to[protected] and see that is an unsuccessful transaction .If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit in 10 working days. Kindly drop us a mail on [protected]@razorpay.com with your contact details for us to assist you better on this.

Thanks and Regards,
Team Razorpay