[Resolved] Razorpay — train tickets pending transaction where money got deducted

[Resolved] Razorpay — train tickets pending transaction where money got deducted

J Jaya@ from Bhubaneshwar, Odisha

I recently booked tickets through upi where my money got deducted but the ticket didn't get book. Irctc saying they didn't receive money and upi saying they successfully transferred they money to razorpay. Kindly refund my money. My upi id is [protected]@ybl Utr no.[protected] Transaction date: 18 june 2018 Regards, L jayashree Jaya. [protected]@gmail.com [protected] +2 photos Was this information helpful? No (0) Yes (0)
Jul 27, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Razorpay Customer Care's response Hi Jayashree, We checked the transaction with the UPI reference number[protected] of ₹ 1, 245.00 and see that a refund has been initiated for this transaction on 23rd June, 2018. For further updates, please feel free to write to us at [protected]@razorpay.com and we will be happy to help you. Best Regards, Team Razorpay
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Comments

Sachin Bawoor

from Mudigere, Karnataka

Plz refund the amount for failed IRCTC transaction id [protected]

Razorpay Customer Care's response, Jul 4, 2018

Verified Support

Hi Sachin!

We checked the transaction id : 100001322702881 and see that the refund was successfully processed on June 28, 2018. Please drop us a mail to support@razorpay.com for further transaction details, we will be happy to assist you.

Thanks and regards,
Razorpay