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[Resolved]  Razorpay — transaction failed

Address:New Delhi, Delhi, 110009

I have paid for irctc rail connect via razorpay gateway and selected upi. Then rs 490 have been paid from my account to upi/[protected]/[protected]@hdfcbank by this details on 7th jul 18 but irctc did not recd the payment. Please process the refund immediately.

I have checked my irctc login and the booking details for payment made above are not appearing.
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Jan 24, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2018
Razorpay Customer Care's response Hi Saket,

We checked the transaction ID: [protected] with the reference number[protected] and see that this is an unsuccessful transaction. The same will be auto-refunded to your account in 7-10 working days. You may check the status of your transaction over here: https://razorpay.com/support/#request.

Thanks and regards,
Team Razorpay
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Comments

Hi i am sushil and I booked a ticket from anvt to dos, and i made payment through razorpay, the money got deducted from my account but still the transaction failed and it says, pending from bank end. I dont know what's has happened, pls solve my query

Reply
Razorpay Customer Care's response, Dec 15, 2018
Verified Support
Hi Sushil,

Do let us know your concern over here -https://razorpay.com/support/ and our concerned team will get back to you at the earliest.

Thanks and regards,
Team Razorpay

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