Razorpay Complaints & Reviews

I tried booking ticket from bengaluru to kabakaputtur on 13 december 2018 through debit card in razorpay... But the amount was successfully debited 150.49 ₹ from my bank account but transaction was shown as failed in irctc app.. So please concern about this issue and provide me the refund as soon as possible... It's urgent
I have attached screenshot of successful transaction message i received from bank....

I tried booking ticket from bengaluru to kabakaputtur through bhim app razorpay... But the amount was successfully debited for rs.385.49 from my bank account but transaction was shown as failed in irctc app.. So please concern about this issue and provide me with a solution as soon as possible... Pls sir.. It's urgent
I have attached screenshot of successful transaction in bhim app and failure transaction in irctc app....

(1) transaction id (Irctc): [protected]
Booking date :12.12.2018
Amount debited from account : 2710.00
Ref no (Statebank of india) :[protected]
Time of booking : 19:57:36
Account no. From which transaction was made:[protected]
Name : kiran achutha bhat
Platform used : upi bhim

This amount hasbeen debited from my account but in irctc website it shows up as a failed transaction....

I have paid for irctc rail connect via razorpay gateway and selected upi. Then rs 490 have been paid from my account to upi/[protected]/[protected]@hdfcbank by this details on 13 dec but irctc did not recd the payment. Please process the refund immediately.

I have checked my irctc login and the booking details for payment made above are not appearing....

I have paid for irctc rail connect via razorpay gateway and selected upi. Then rs 490 have been paid from my account to upi/[protected]/[protected]@hdfcbank by this details on 7th jul 18 but irctc did not recd the payment. Please process the refund immediately.

I have checked my irctc login and the booking details for payment made above are not appearing....

Sir,
I was trying to book a train from roorkee to varanasi using your payment gateway. But the ticket booking gets faliled but the money is deducted from the google pay (Tez) app but no information is shown on the irctc app. Kindly return back the money which got deducted.
I have attached a transaction detail screenshot.
Please look into the matter....

Hi,

Booked ticket on irctc using razor pay amount debited inr 390.98 but irctc website showing payment status is pending from bank end and failure reason is no response from bank. The message received from my bank as below:

Dear sbi upi user, your account is debited inr 390.98 on date[protected]:46:23 pm by upi ref no[protected]. Download yono @ www.yonosbi.com...

I booked a ticket from irctc website, my booking id is [protected].
I paid through bhim app upi, via razorpay.
The amount was debited from my account but ticket was not generated.
Irctc website shows payment is still pending from razorpay.

Rest of the details are in the image that i have uploaded.
Please do the needful....

Today i have received a call from [protected]
They are saying that they have vacancies for me and i have to pay some registration fees for that and they taken from me 65000/-
Now site not available where i have paid the amount also no out of reach
Plz help me that is my two month salary if i am not getting my refund then i will go to cyber crime cell.

NARENDRA...

Razorpay — irctc payment failure

I am deepti i try to book a ticket through irctc app and my payment transferred to razorpay account but ticket not get, i think it's not transferred to irctc so please refund the money,

See below mentioned transaction

December 12th 2018

From: deepti bhadauria
Issuer bank: hdfc bank

To: razorpay ([protected]@hdfcbank)...

Hi razorpay,

I am abhilash,
I had ordered pizza from pizza hut and payment was done through razor gateway, the order was not placed and the amount is deducted on 09/12/2018 at 8:20 and 8:23 pm respectively. This happened twice. The amount was 471rs deducted twice.

Medr/razorpay /912249/
Medr/razorpay /914566/
Are the transaction descriptions from my boi bank.

Kindly resolve...

Hi razorpay,
My transaction on irctc payment using bhim app (Razorpay gateway) got failed at 11.05 am on 11 december 2018. The amount was debited from my bank account but still the refund has not been received. I have contacted irctc and they have not received the amount.

Bhim app transaction id is:[protected]

Kindly refund the amount to my bank account.

Thanks...

You said complaint processed successfuly but till date amount not transfered to my SBI bank nor credited to my a/c.
I asked my bank but they said amount not received from you
I realy fade-up with your costomer service. plase improve it and try to solve problems in schedule time
let us hope so
photo of earlier complaint sent...

Yesterday i have booked a train ticket and payment has been successfully done via upi through razorpay and the amount of 285 has been debited from bank but i have not received any confirmation for ticket booking and today morning when i checked the status of my ticket it shows pending from bank such a pathetic service by razorpay i am going to post this on twitter attaching payment details.

Email:- [protected]@gmail.com
br...

I booked a ticket from HPT to SBC for travel on 14 jan 2019, I have selected gateway through Razorpay, The payment was debited but it didn't redirect to the irctc page and the ticket is in pending status saying Pending from Bank end.

Transaction ID: [protected]
Transaction Amount: 240.00
Payment Status: Pending From Bank End...

Hi,
This is swapnil kharate, since last few days i am getting unwanted otp messages, i have not done any transaction from razorpay, then why i am getting messages for otp from razorpay.
I am very curious to know why is this happening if i am not getting from your side, i will have to raise a police complaint against razorpay.
I am not happy at all with your service.
You can email me on [protected]@gmail.com...

While i was booking a ticket on 25/11/2018 on irctc app the amount was deducted but no ticket was booked. It's displaying "pending from bank side". But the amount is deducted from account. It happened twice and two tickets of each 120rs, total 240rs is deducted. But no money is refunded to account. Transactions id: [protected] and [protected]...

Booked ticket on irctc using sbi internet banking inr450+11.8 service charge, on 30th november, 2018. Rs. 461.8 was debited, but the transaction status on irctc website shows - "pending from bank end". The money has been debited and i also received a message from the bank
Please look into the matter at earliest.

Transaction id: [protected]...

Sir, i have booked irctc ticket for rs.1935.98 through your gateway using my sbi debit card. But transaction failed and my account debited by the above amount.
Irctc credited to your account on same day ie 20/10/2018
Irctc refund id is [protected]
Bank referance id rfnd_bdtoofggqinsr5

Now one and half month has been passed but yet amount is not refunded to me by crediting my account.
Generaly...

Hello, we booked secunderabad to ltt train on irctc for the date 26.12.2018
Money got debited from bank and transaction processed through razorpay.
But on irctc it is showing that transaction pending from bank. Our money got debited. Where is our money
Transaction id :[protected]
Ticket charge: 2370.0
Bank name: visa/master card (Powered by hdfc bank)
Date of transaction : 29 novemeber 2018....