RBL Bank — charging amount without accepting credit card

Address:

New Delhi, Delhi, 110017

Cce called me explained the charges of credit card i wasn't agreed and told him to cancel my credit card request and he did after 15 days i got message that your rbl card is dispatched,
After someday another cce called me to receive card and again i told him same i don't want card he cancelled request than again they dispatched card again when delivery boy called me i denied to receive and after 1 month i am getting messages that rbl payment is due.
All the no. Provided is not reachable