RBL Bank — credit card bill received without activation

Website:[email protected]

I received RBL credit card 2 months back. But not activated. But bills are coming. Because of their torture, I paid Rs.783/-. Next month again torture. This time I paid Rs.273/-.

I want to cancel the card. Customer care is not available for this purpose.
I have sent 3 emails. But no reply.

Can I opt for legal action?

email copy is given below

From: S.Selva Kumar
To: RBL Bank
Sent: Monday, 14 January, 2019, 8:14:37 PM IST
Subject: Fw: wrong bills generated

Dear sir,

Kindly terminate my card services at the earliest,

Thanks and regards,

s.selvakumar

----- Forwarded message -----
From: S.Selva Kumar
To: [protected]@rblbank.com
Sent: Sunday, 13 January, 2019, 10:00:41 PM IST
Subject: wrong bills generated

Dear sir,

I got RBL Credit card. But not activated. But bills are being generated.

Since I don't need your card,

Kindly terminate my card services and relieve me.

Thanks and regards,

s.selvakumar

From: S.Selva Kumar
To: Bajaj Finserv RBL Bank SuperCard ; [protected]@rblbank.com
Sent: Wednesday, 14 November, 2018, 1:31:19 PM IST
Subject: Re: Your RBL Bank Platinum Plus Super Card e- statement dated[protected]

Dear sir,

I have not purchased anything using your credit card.

I have not even activated your credit card.

Kindly cancel all the bills and stop sending further emails and messages.

Expecting a positive reply,

regards,

s.selvakumar

On Wednesday, 14 November, 2018, 1:04:18 PM IST, Bajaj Finserv RBL Bank SuperCard wrote:
Was this information helpful?
No (0)
Yes (0)
RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2407
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information