RBL Bank — credit card closure and unauthorized cc charges

Address:

140602

This bank is full of fraud services. Making fool of their customers.
I have credit card with this bank which i have blocked because of their hidden charges apply every time without any information and their was some transaction which need to be canceled and charged without any information.

Please find my complain and concerns with my credit card i have faced till now.
I want to close my card services with rbl bank. So please help to do so.

Details are my registered number [protected]

D. O. B - 28/feb/90

Now coming on my concerns i haven’t used my credit card from last few month due to unknown hidden charges getting applied continuously on my account. Please go through my concerns and close my account with my outstanding bill amounts only.

1. I have done one transaction on amazon web near about 14799 and after that transaction it been canceled and refund credited back in my cc account which was not cleared at that time and converted to emi which shouldn’t be. I have sent mail for same on this email id but no response till now can check trail mail.

2. Month back someone call from rbl regarding my card upgrade and limit enhancement and upgraded same without letting me know that there should be charges for limit change. All was going good suddenly 3000 rs fee deduction showing in my account relate to limit change (All we can say hidden charges not informed) which i will not pay a single penny.

3. Every time i tried to reach rbl customer care services, but never able to reach them through any medium.

4. From last few month i am not aware what’s going on in my account after that amazon transaction and refund credited in my account. Emi request not canceled which shouldn’t be processed as payment was credited back by amazon team.

Now coming to the point of closer my account. Close all emi’s available at my account and let me know the outstanding due amount with details.

Waive all extra charges like 3000rs or any further hidden charges done in last 4 months. I will pay only my outstanding amount which i have transact and are genuinely applicable by emi's. Will not pay any extra cost or charges which are deducted without any information by rbl bank.