RBL Bank — Credit Card issue - RBL BANK

Address:	AE 186 Shalimar bagh delhi
Website:	www.chelmsfordclub.in

RBL Bank Ltd. 02nd May, 2021
One Indiabulls Centre, Tower 2B,
6th Floor, 841,
Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013

Ref: RBL Credit card no.-[protected] issued in the name of Sh. Raman Kwatra since January, 2016 and expired on December, 2019
Sub: Statement of Account of Card Number xxxxxxxxxxxxxxx3216
Dear Sir

Please note the following

Date Particulars
Jan, 2016 First time Credit Card issued to Raman Kwatra
14.04.2019 shifting of house from BF-23, SFS FLATS,
SHALIMAR BAGH, DELHI TO AE-186, SHALIMAR
BAGH, DELHI-110088 (Election card Enclosed).
17.01.2020 Nil Balance outstanding in my name
31.12.2019 Credit Card expired in December, 2019.
05.02.2021 SMS message received regarding Credit card Sent to my address but undelivered Returned.
08.03.2021 the next SMS received from RBL is an amount of Rs. 2567.19 is due against the above Credit Card.
It is very surprising to know through SMS message delivered to my registered mobile number [protected] that an amount of Rs. 2567.19 is due on the Credit Card Number XXXXXXXXXXXXXXX3216. Whereas I had not received any Credit Card from your company/ bank.
First of all, please provide me the following in the certification that I am the holder of the above Credit Card.
1. Any Contract/ agreement for maintaining / holding a Credit Card?
2. Date and AWB number for delivery of the above Credit Card to Raman Kwatra?
3. Recipient of the Credit Card?
4. In whose name the Card was issued?
5. Detail of the Credit Card Account Balance of Rs. 2567.19/-?
Further to inform you that I had shifted my house from BF-23, SFS Flats, Shalimar Bagh-East, Delhi-110088 since 14th April, 2019 and nobody is living in that house. The house was locked from outside.
Please lodge my complaint and reply to my above-mentioned Quarries and sorting the issue otherwise I have no alternative than to file a case of mental harassment (Section 294 of IPC) against the officials of the RBL Bank.