RBL Bank — for credit card closure issue

Address:	New Delhi, Delhi, 110044
Website:	rbl bank

Dear sir,

I am using rbl credit card in the last months customer service said that if you are upgrading your card, the preview bill will be automatically reverse on your card and the new card will be sent to your home and the next year only the annual fee payment in return, you will get 8000 bonus point bills which will appear in your credit card. But now this month's bill is showing both amounts. Has been talking constantly in customer care but my point is being ignored and i refuse to help anybody. My bill is being made incorrectly every month, so you are requested that you turn off my card card i have made a full payment of the card and we are not using the new card. Details of the payment of the last card is taxed on this reference number - jhdf[protected] 1200 /- 24.09.2017 - jhdf[protected] - 560 / -25.09.2017
I am unable to give any of the following, i am trying to talk to many time customer care but customer care does not speak properly my charge is increasing.
If you do not do it immediately, then i will go to the consumer court about all these matters and i will also do a police complaint.
My full name is santosh kumar singh. My mobile number is [protected]
My card number is*7956
For closer refrance -739962