RBL Bank — fraud practice by rbl bank

Reference No [protected]
One super card No *****0375 was given to me as an offer for using Bajaj Finserv EMI card, and one Rbl agent who contacted me on telephone told that there is no annual charges for first year then it is the customer's choice to continue or not. I got the first statement to pay Rs 3538.82 before the initial purchase with that card. I wonder why should I choose a card which charges more than 3000 as annual charges as most of the banks are providing it free.
When I noticed the the initial charges on statement, I contacted the customer care and they informed that by purchasing for more than Rs 2000/- by this card with in 60 days, I can redeem the amount through credit points earned. After that I made a purchase of Rs 2154/- through this card. Even after the purchase, I did not seen any credit points. So I decided to close the card and asked the service centre "Why should I pay the extra charges". They informed that If I close this card there is no need to pay the extra charges. There after I made a payment of Rs 2154/- against the purchased bill. I also mailed a request to close the card. Again I got a statement dated 18 Aug 2018 with a due of Rs 3717.37.


stop this fraud and ridiculous practice, stupid customer care servant continuously cheating and never making a cancellation process.

Still I’m receiving statements with recurring interests

so shameful for such a renowned company like Bajaj too.