Respected Sir/ Ma’am,
I would like to bring it to your kind attention that I have been using the 2 credit cards of RBL since 2018, As a customer I have not yet dropped a single payment of the bank till December 2021.
Accidentally I got jobless for a period of 4months from June 2021 to October 2021. Due to this I have to go through a weaker financial condition. Post that I have been tested COVID positive which broke down my backbone of finance.
Therefore I was unable to make the payments of the credit cards Owed to me. I have also settled the cards for a good sake to clear the dues. After that once more covid make such a situation for me to manage that becomes critical.
I inform this to the recovery agents from whom i an use to get repeated calls. Hence, instead of thinking about my situation they are harassing me over calls. Also, they are calling to my office reception and disclosing matter to them, which makes me a ashamed situation to go to office. I came to know that they are using foul language to my office colleague as well.
It’s my request to the forum to let me know that is this the way the bank deals with customer. Which makes a customer to get mental harassment and depressed.
Hope for a solution on the same.
Yours sincerely,
Jagannath Pati Was this information helpful? | 
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