RBL Bank Complaints & Reviews

I have made my payment for my credit card for the statement generated on mar 23 and enclosing the proof of the same .RBL bank is saying payment not received customer care is dumb and not responding properly.Please help

I cancelld my rbl card last month but ur custamercare stafs not sending n.o.c to my registard email id?

RBL Credit Card Team

ATTENTION: CREDIT DEPARTMENT

Dear Sir,

This is to request you to please stop calling to any of my known ones regarding my dues. As your assigned RE or Recovery agencies calling my non stop and to my known regarding the payment.

Today also someone called in my company and enquired about me and tell the receptionist and other office female staff . This is not acceptable at all. Also has done misbehave with them specially female staff. Complain registered in RBL

Pls help me.

Thanks and regards,
Shailesh Kumar
+91-[protected]

RBL Credit Card Team

ATTENTION: CREDIT DEPARTMENT

Dear Sir,

This is to request you to please stop calling to any of my known ones regarding my dues. As ur assigned RE or Recovery agencies calling my non stop and to my known regarding the payment.

My Card No. Start & Ending With :- 5243-xxxx-xxxx-5295

Below Mentioned Mobile Numbers are as mentioned :

1. [protected] ( Totally Misbehaved to Lady staff in my Office )
2. [protected]

Today also someone called in my company and enquired about me and tell the receptionist and other staff to call him/her back. This is not acceptable at all.

This is Breach of RBI Policies.

I am totally mentally harassed.

Thanks and regards,
Shailesh Kumar
+91-[protected]

Credit Card Last Number - 2730
Name - Diksha Pawar

10th March 2023 - Bought a product from apple on 6 month no cost emi
10th march 2023 - Cancelled it after 15 minutes because of personal reason!
11th March 2023 - Money was received back from apple on CARD !
13th March 2023 - RBL BANK Creates the EMI for the transaction and charge me 200 processing fees .
17th march 2023 - THey charge me...

Dear sir,
I am a RBL credit card user. i would like to bring to your notice that RBL Credit card is looting the people, because of their torture how may left this world and how may lost their lifes. After payment of monthly credit card bill they are charging additional charges without prior notice. since 5yrs am trying to close this credit card, because of their hidden charges am not able to close this card. From the outstanding amount...

Dear Sir./Madam. I am sai baba and my RBL credit card account no is last foru digits is 3440. I have received a safari card form RBL saying its free life time card when they issued this card and i dont even create pin also they send me neary Rs 5800 as annual fee that time i called customer care asked them to close my card. they closed my card and kept as negative payment in Cibil. because of this my cibil score is effecting. Please do help me out of this. Regarding Sai baba

A COLLECTION AGENT FROM RBL BANK, TNAGAR went to my home for collection.. For your info, my case is already with Settlement and I have communicated to Nodal Officer also. THEN WHY RBI rules. Sir?

Even after severacl complaints to RBL Bank Grievence Cell, NO, CNO, PNO tne Collection agents are behaving like gundas and threatening. This is todays call log for me and its utmost untolelarable irrtitated.

I am writing this letter to request you to kindly provide a NOC for the same for the total amount due Rs. 73314.06. For my credit card number xxxx-xxxx-xxxx-8146. Finel settlement amount was offered 15500.
Which i have already paid.

I have attached all the account details with the letter. I would request you to issue me a NOC for my loan completion at the earliest.

Ref: feb/2023/0001/551094

Hi Team, I am an RBL ET money loan pass credit card customer from past 6 years, I have cleared my total outstanding and principal for my card number [protected] name Suraj S with in 1month of torture and excess interest from bank people for Rs 2 lakhs and now after clearing everything they are telling me to pay for the emi foreclosure charges of Rs5512, I don't have money to pay for closure charges even after clearing the complete outstanding amount for my credit card. please help me to get this resolved ASAP and help me to cancel/ close my credit card permanently without charges.RegardsSuraj

Hello,
I Muslim Barrister already made payment of Rs38000 in credit card account, I have 2 cards one of RBL bank and another of Bajaj RBL having club limit of 45000, so I have deposited 38000 amount in it, remaining amount of 7000 is pending, which I will deposit when you guys clear all my penalties, dues and charges. As I won't be able to pay that as per my financial issues. kindly reply with resolution as I want to closed both the card at onces.

Sir/Madam,

I am appealing to you with great anticipation. Because this kind of problem is constantly happening to common people like me.

I have an RBL credit card. Through which I buy things. But in the statements that are being given to me every month I think the wrong amount is being asked. And when I ask them for proper statement they are not giving it to me. And calls at least five times a day insisting to refund the money.

But I have a clear idea that the money they are asking me is much more than my expenses.

I humbly seek your intervention in this matter. And please save me from this problem.

I am attaching the statements to this letter.

Hello,
I am a customer of RBL bank kamla nagar sultan ganj branch Agra I m female and I want to use a washroom but the staff and guards refused me to use the washroom.it’s was a very bad experience and I will close my account with the same. I don’t want to operate the account where they don’t value the customer.
This is very rude behaviour not acceptable.

Hi,
I would like to inform you all that I am also a victim of such kind of behavior by Gagan kohli team. He tried to call to me badly abused / Harrased and threatened them. Due to job loss I was not able to repay the loan amount and I requested him not to do such kind of activity but he didn't listen and continuedly did the same thing.

I am receiving too many calls from RBL bank to upgrade my credit card. And are calling again and again.
Mobile no. - [protected]

Total fraud trapped activities from bajaj rbl bank team, also for rbl one year free credit card denied to rbl credit card customer agent mohd abdulla,,, bajaj email complaint reference - sr88260026 rbl bank email reference no[protected]
Want to report with need to penalty to rbl team for without customer permission, credit card blocked.

I have been completely cheated even that is trying to trap me is trapping every person...

I have taken CC in the year 2018, while applying its been committed to me as no Annual charges will be charged. but to my surprise RBL charged with Annual charges along with Insurance which i have not applied. As soon i came to know it, i have made complete payment which i have used and asked the customer rep to close my card as i am not willing to pay Annual charges. But card was not closed and interest is been charged, Now i am getting...

Date of incident- Sun, Aug 28 at 12:32 PM
I have paid all my used amount and have cleared all the balance which I have used. After which, I have requested RBL bank to close my credit card permanently, but they keep on imposing penalties every month. It was bank mistake that they have activated infinity pass on my account for which bank is liable to clear all dues which has not been executed from my side.

I have been repeatedly upbringing and highlighted the issue of hidden charges have been added on my account, but no action is being taken from bank end to resolve the issue.

So, please go through the attached pics help me to get out of this matter.

I am struggling with RBL BANK from last 1 year to access my account. I Live in United Arab Emirates under sponsorship of my Husband. Me & my Husband opened the account in RBL BANK. In between, My passport was expired and got renewed in UAE from Indian Embassy. Same time, somehow I lost the password for my online access. When i tried to reset the passport, RBL BANK portal rejects to accept the OLD passport details as that was expired. For...

Hi Team,

I am writing to you because the customer care team of RBL Bank has let me down in all aspect of customer service and are very rude on calls.

There is an incorrect Finance charge triggered on my Credit Card ending with 5769 in the bill that was generated on 20th November.

The Card Number is : 5243 **** **** 5769
Name : Mukesh Jangid
Registered Mobile Number : 9*******48
Incorrect Amount Triggered:
Finance Charge : 6883/-
Deferred Finance Charge : 582/-
Total : 7465/-

The previous bill was paid before the due date. (Payment was made on 5th November) Due date was 9th November.
However, it reflected on the other card on the same account. I escalated the same to the customer care to which they swapped the payment to the right card.

However, I was then charged the late payment fee of 1000 + GST. I have received the waiver of the late payment fee which is 1000. However, I haven't received any waiver on the Finance charges.

Please help me to get a reversal of these charges.

Also, please do something about the customer care team who is giving wrong commitments on calls to the customers and are very rude.

Thank you! Regards,
Mukesh Jangid