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RBL Bank Complaints & Reviews

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Updated: May 25, 2026
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RBL Bank reviews & complaints page 3

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R
Rajendra Chawhan
Oct 5, 2020
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Harassment of RBL bank credit card agent and third party

Address: Mumbai
Website: www.consumercomplaints.in

Respected Sir,

I have a RBL bank select credit card. Total outstanding is 89011.92 . My credit limit was 131000. I am using this card from last 1 years.

Currently, i am jobless and not able to make payment of my total outstanding. Currently it is very hard to me to live a normal life in this financial crisis. i was able to pay until June but now I am job less and I was paid last bill on 22nd june 2020. After...
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yjkhandare
Sep 29, 2020
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international fraud transaction from my rbl credit card

Address: Elite Homes Room No 305 SUKAPUR PALIDEVD PANVEL

Respected sir,
Myself yallappa jyotiba khandare living in panvel. I'm using rbl credit card since 2 years. On 27th september 2020, timing 23.00 pm. 4953 rs. Fraud transaction taken place. Due to fraud transaction, 4953rs. Rbl bank declined this transaction.
On 28th september at 4.00 a. M. Again fraud transaction of rs. 20, 884 international transaction was done. This transaction is not declined by rblcredit card bank. I, have...
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H
harsha anand3
from Gurgaon, Haryana
Sep 4, 2020
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Fraud transaction on my credit card

Address: India

Fraud transaction of around 36000 was made on my rbl card on facebk. I got message in my inbox all of a sudden that these transactions were made without pin Or otp.
I lodged a FIR against this in cyber police station at DLF gurgaon office and at the same time called the bank and and lodged this complaint. Bank told me it will take around 45 days to resolve this. I was hoping for a genuine solution but RBL bank is really fraud. They...
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Website: www.rblbank.com

My Credit Card "Platinum Plus SuperCard" **** **** **** 4578 Total Amount Due Rs.8922.71 is charged incorrect.
Membership Fee Rs.4999 of "World Plus SuperCard" **** **** **** 6684 is added to my current bill statement which is still (credit card is) undelivered to me.

I request to refund my
Membership Fee Rs.4999
Goods and Service Tax Rs.720
from RBL Bank...
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H
Hak1974
from Hyderabad, Telangana
Aug 31, 2020
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rbl moratorium on my cards and loan - harassing

Dear rbl team,

My name is hakeem and i had applied for moratorium on my cards (Ending with 0804 & 5797) dues and loan (Loan a/c ending with 4775) by sending mail and calling your bank customer care team.

Due to covid19 and lock down, i had lost everything and my financial position so bad that i am not position to pay my rent and run family.

Inspite of my sending many mails to the customer care...
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Hi I had applied RBL bank ShopRite credit card on March 2020, but it is showing wrong application submission date. It took very long time to process my application. No customer care will work, they are very worst in service. First they told me that its a Pre-approved credit card, and with that only I have applied for CC. But no they are telling that its not a pre-approved card. That to Many times they have asked for the documents and again...
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2
22hemant
from Jaipur, Rajasthan
May 5, 2020
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fraudulent transaction from my rbl credit card.

Sir,

With due to regard, it is to inform that on 05.05.2020 at 12.03 am ist a 12 fraud transaction rupee 79.0 inr has been made for google proxima beta and 1 fraud transaction rupee 706.74 inr has been made for spkpnbu mrarxv, total fraud transaction amount :- 1496.74 inr has been mode, without using otp validation from my rbl bank credit card.
However, i didn't made any such transaction as i have 15.03.2020 and after...
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V
Vaisakhm
from Bengaluru, Karnataka
Apr 3, 2020
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I paid my credit card bill but it's not updated in my account

Address: Thuruthikkattu eramalloor P o cherthala

Hi,
I have paid credit card bill due of rs.4575 to my rbl credit card with number ending with 7729 through the phone pay app. The amount of rs.4575 has been deducted from my hdfc bank account, but it was not credited in my rbl credit card account.

I haven't received any payment confirmation from rbl bank also.

Due to covid-19 conditions, rbl customer support is not available.
Details are as followsbr...
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This is to hereby wish to bring to your notice that rbl bank and its executives (Mentioned below) are directly violating the fair debt collection practices act.

List of violations:
Violation 1: disclosure of personal debt with third-party/parties.
Violation 2: placed excessive phone calls (Over 100 calls in 2 days), use abusive language with the third party while calling for me.
Violation 3: threatened...
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R
rtss76
from Kishanpur, Uttar Pradesh
Jan 23, 2020
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credit card not dispatched after approval

Address: Lucknow, Lucknow, Uttar Pradesh, 226002

I am ratnesh trivedi and application number is #ccnhdd7877. Everything is done got the message from rbl bank that card request has approved. Got the call from rbl bank two times they provide me useless offers with card so i denied for the same. Now lots of days passed and i didn't receive the details of dispatch. Rbl bank provide me fraud offers but i m not interested at all. If my card approved then why rbl bank not dispatched it yet. I...
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Address: Hyderabad, Telangana, 500006

Hi, the most terrible mistake i did in my life was avaiing a bajaj rbl credit card. As i was jobless for a few months, unable to make payments for about 2-3 months and they imposed mighty penalties add on to their hefty rate of interest.

Then, the epic of harassments began. The recovery team started coming to my home and harassing my family members too.

Finally, one fine day i settled the card for 70% of the total...
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S
sspimple
from Korba, Chhattisgarh
Dec 5, 2019
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rbl credit card bill paid by billdesk but not yet credited

Dear supercardservice,

My name is sanjay pimple, i have paid rs rs.56, 261.32/- towards my "rbl super card" credit card 5256xxxxxxxx6741 using bill desk by using rbl my card mobile app on 04 dec 2019 transaction details — (04 dec 2019, hdfc a/c narration — rhdf[protected]-billdkratnakarbankli, ref. No.[protected] of rs. 56, 261.32 at 03.43pm), the transaction processed and the amount deducted from my hdfc account but the...
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Saikat Chakrabarty
from Noida, Uttar Pradesh
Dec 1, 2019
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rbl bank not cancelling credit card even after repeated confirmation

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have been trying to get my credit card x9380 cancelled for over 2 weeks. I have given repeated confirmations of my intention to cancel my credit card over telephone calls made by company. Yet, they follow up over mail saying that another call will be arranged, and then i keep getting repeated text messages saying "you could not be contacted". Please stop this customer harassment and close my credit card account asap. As i have already made...
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N
nasreen_02
from Mumbai, Maharashtra
Nov 25, 2019
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rbl bank not cancelling r-shield policy and charging amount in every month statement

Address: Mumbai City, Maharashtra

This is with reference to the rbl bank bajaj finserve supercard credit card. The card was activated in month of jan 2019, while in month of feb i had email on [protected]@rblbank.com asking for cancellation of policy on crad but then to they had not cancelled the policy and kept charging. But i month of may on 21st i had made full payment against credit card so as to cancel the card. And the customer service person asked me that after...
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Vitika Nikhil Ugale
from Vasai-Virar, Maharashtra
Nov 19, 2019
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dual transactions - vithika baraskar

Address: Thane, Maharashtra, 401303

Dear Team,

Kindly ignore the previous mail.

This is to inform that dual transactions have happened while making payment through my debit card at DMart Virar, West through swipe machine of Axis Bank. I haven't received refund or reversal for the same as on the slip it was mentioned that "Transaction Failed & Sale Reversed". Please find below the details for the same: -

Name: - Vitika Baraskarbr...
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B
BulletinBolt
from Delhi, Delhi
Nov 5, 2019
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unable to redeem reward points from reward portal

Address: New Delhi, Delhi, 110059

I am trying to redeem my reward points of 16644 as of nov 5, 2019. Which was earlier 15441 as of october 29, 2019. However when i try to redeem it from rbl banks reward website it shows zero points to redeem. I have sent several emails and have been given no solution but just fake promise.

Below email received on october 29, 2019 but no resolution.

Dear mr. Sharma,

Greetings from rbl bank! br...
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S
Soni S
from Delhi, Delhi
Oct 11, 2019
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credit card... payment overdue charges and settlement

Address: 110053

I am the holder of your credit card from 2 yrs. And also having a good record of payment in past. Because of my health issues i am unable to continue my job. So i facing difficulties to do the payment o[censored]r card. Ur executive were coming one another day to ask for money and no of calls i am receiving from your bank.
But now i am not in the situation to clear your amount cause i am out of money. I borrowed some amount of money for...
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M
mohmadali
from Mumbai, Maharashtra
Sep 9, 2019
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complaint against a person name harsh mehta 9136356649

Address: Thane, Maharashtra, 401107

I mohmad ali panjwani using your rbl bank credit card with last digit is _.
Due to some circumstances there is delay of payment and your representative name harsh visit my home harassing, abusing threating to my entire family i told him that as soon i pay my dues than also he is contacting me from several another numbers and threating and abusing me.
I had a voice recording of that person whisch shows how he abuse me.
I...
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S
Sathis.biju
from Mumbai, Maharashtra
Aug 27, 2019
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credit card settlement process

Address: 625006

Dear team,

I'm existing rbl credit card user for last 1 and half years, am used to pay my monthly bill regularly on or before due date, but for last 3, 4 months i can't able to pay my bill on due date, so am charged for late fee and very high interest rate continously 3 months.. Which is not affordable by me in this situation, because i lost my job and don't have income for last 3 months.

This is the reason...
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Manoj Gudivada
May 18, 2019
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credit card membership fee reversal

I am using rbl bank maxima platinum credit card, earlier this year i decided to discontinue the credit card as yearly subscription of 2000 rupees seems to be expensive to me. So i called and informed rbl bank customer care about this.in response the customer person offered me 50% refund of the membership fee from previous cycle i. E[protected] and also assured me he will provide 50% or more reversal for this year i. E[protected] that's how...
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