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RBL Bank Complaints & Reviews

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Updated: May 25, 2026
Complaints 2419
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118
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2301
Bad 😕 It seems that RBL Bank has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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RBL Bank reviews & complaints page 3

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H
hemeshpratap
from Meerut, Uttar Pradesh
May 27, 2023
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Sir/madam,
I was cheated by the executive of RBL Bank.
I got the Call from the mobile no. [protected] and he says that he is the executive of RBL Bank and try to convince me to take the RBL duet Card.
He messaged me with his whatsapp number [protected].
He says my Credit limit is 2.5 lac I got the msg from paisabazar that my credit card limit is 34000. I told him that but he says your limit is approved from RBL bank is 2.5 lac and this will show from RBL bank side
He told lie to me about the credit card offer:-
4.5% cashback on bpcl petrol pump
1 on 1 movie ticket free
2.5 lac credit limit
Which is totally fake.
According to his behavior it seems that it's a general practice of him.
please call and verify to another customer who was assisted by him
Please take the necessary action against him.
RBL Bank customer support has been notified about the posted complaint.
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    U
    UMAENITHA
    May 24, 2023
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    Address: tuticorin

    I got Bajaj finance rbl super card but I dont want to use I didn't liked as it was forcefully given to me I can't afford credit card, Still i have not used that card, so I have no card details, pls cancel card

    Card Name: R Uma
    RBL Bank customer support has been notified about the posted complaint.
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      V
      Vimalraj Selvam
      from Salem, Tamil Nadu
      May 20, 2023
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      My Name is Vimalraj S, I have paid Rbl credit card bill from my sbi account through Bill desk but amount was debited from my bank account but not credited in RBL credit card, Payment of 6192.22, paid on 18th May 2023, Ref number is [YSBI[protected]GAPPGYOJ1].., please do the needful to revise/ credit the payment.
      RBL Bank customer support has been notified about the posted complaint.
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      Issue Got Resolved, Thanks For The Effort Team...
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        J
        jejanani
        from Thiruvarur, Tamil Nadu
        May 11, 2023
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        Address: Thiruvarur
        Website: RBI.org

        My wife working mahathma Gandhi welfare 100 days work Money credited my rbl bank account number. But this account number was not operated now
        But aadhar through this credit here. I asked to this bank manager past 30 days. He says your account number switch off now. I inform to our bm. But till I am not get money withdrawal now please i request you to refund my money withdrawal that account.. my wife Cinthia Jeeva account number is: LN Z011K9V 01313804 my mobile number:[protected]
        My wife mobile number [protected]
        Cinthia Jeeva
        W/o M.Jeeva
        1/15a Agraharam,
        Palayavalam,
        Thiruvarur
        Pin: 610101
        Tamiladu State
        RBL Bank customer support has been notified about the posted complaint.
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          H
          HARSH0124
          May 8, 2023
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          Address: Sector 7 Dwarka Delhi

          I have logged a complaint[protected] for reversal of Debit card fee that was deducted 2 times from my account in a FY, but they closed it.

          New Req no. 64031595 logged on 19 April 23.

          That complaint has been closed without resolution and reversal, Please return the amount of Rs. 590/- that was deducted extra.

          details of fees deducted 2 times:
          1. Rs.590/- Date:[protected]
          2. Rs.590/- Date:[protected]

          Account no.: 309XXXXX7171
          Name: Mona Sehrawat
          Contact no. [protected]
          RBL Bank customer support has been notified about the posted complaint.
          May 08, 2023
          Updated by HARSH0124           Why Debit card annual fee is deducted 2 times in a year and they are not returning it.
          I have logged a complaint[protected] for reversal of Debit card fee that was deducted 2 times from my account in a FY, but they closed it.

          New Req no. 64031595 logged on 19 April 23.

          That complaint has been closed without resolution and reversal, Please return the amount of Rs. 590/- that was deducted extra.

          details of fees deducted 2 times:
          1. Rs.590/- Date:[protected]
          2. Rs.590/- Date:[protected]

          Account no.: 309XXXXX7171
          Name: Mona Sehrawat
          Contact no. [protected]
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            M
            mohsin shahzad
            May 5, 2023
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            Address: Nagpur, head quarter in kolhapur, Maharashtra
            Website: nil

            I applied four amount for EMI later I paid full amount one day before due date. they charged fined same amount two times. individually 3 times or whole amount also.please do needful. otherwise I will go for consumer court
            thank you
            RBL Bank customer support has been notified about the posted complaint.
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              K
              kvaslia
              from sirsa, Uttar Pradesh
              Apr 24, 2023
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              Address: sirsa

              I performed a txn on 13 april 2023 for payment tp govt of haryana using credit card of rbl bank of Rs 73900 via transaction no tcp[protected]. this transaction yet not settled in beneficiary account and still shows in AWAITED status. i tried to call RBL bank many times but their representatives just said it was successful and not cooperating me. even toll free No of RBL bank is not in working condition. in this situation as a customer what i can do. please guide
              Arvind kumar [protected]
              RBL Bank customer support has been notified about the posted complaint.
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                L
                leoleo75
                Apr 11, 2023
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                I have made my payment for my credit card for the statement generated on mar 23 and enclosing the proof of the same .RBL bank is saying payment not received customer care is dumb and not responding properly.Please help
                RBL Bank customer support has been notified about the posted complaint.
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                  S
                  Santhosh Nayak Santhu
                  Apr 11, 2023
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                  Address: Near chethana hospital puttur d.k karnataka

                  I cancelld my rbl card last month but ur custamercare stafs not sending n.o.c to my registard email id?
                  RBL Bank customer support has been notified about the posted complaint.
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                    S
                    shakum31
                    from Lucknow, Uttar Pradesh
                    Mar 31, 2023
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                    RBL Credit Card Team

                    ATTENTION: CREDIT DEPARTMENT

                    Dear Sir,

                    This is to request you to please stop calling to any of my known ones regarding my dues. As your assigned RE or Recovery agencies calling my non stop and to my known regarding the payment.

                    Today also someone called in my company and enquired about me and tell the receptionist and other office female staff . This is not acceptable at all. Also has done misbehave with them specially female staff. Complain registered in RBL

                    Pls help me.

                    Thanks and regards,
                    Shailesh Kumar
                    +91-[protected]
                    RBL Bank customer support has been notified about the posted complaint.
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                      S
                      shakum31
                      from Lucknow, Uttar Pradesh
                      Mar 31, 2023
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                      RBL Credit Card Team

                      ATTENTION: CREDIT DEPARTMENT

                      Dear Sir,

                      This is to request you to please stop calling to any of my known ones regarding my dues. As ur assigned RE or Recovery agencies calling my non stop and to my known regarding the payment.

                      My Card No. Start & Ending With :- 5243-xxxx-xxxx-5295

                      Below Mentioned Mobile Numbers are as mentioned :

                      1. [protected] ( Totally Misbehaved to Lady staff in my Office )
                      2. [protected]

                      Today also someone called in my company and enquired about me and tell the receptionist and other staff to call him/her back. This is not acceptable at all.

                      This is Breach of RBI Policies.

                      I am totally mentally harassed.

                      Thanks and regards,
                      Shailesh Kumar
                      +91-[protected]
                      RBL Bank customer support has been notified about the posted complaint.
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                        D
                        Diksha1994
                        Mar 21, 2023
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                        Resolved

                        Credit Card Last Number - 2730
                        Name - Diksha Pawar

                        10th March 2023 - Bought a product from apple on 6 month no cost emi
                        10th march 2023 - Cancelled it after 15 minutes because of personal reason!
                        11th March 2023 - Money was received back from apple on CARD !
                        13th March 2023 - RBL BANK Creates the EMI for the transaction and charge me 200 processing fees .
                        17th march 2023 - THey charge me the first EMI !!

                        Now when i reached to them, they say it will not be cancelled and will be foreclosed !!

                        So, Total Charges i pay = Processing fees + GST + foreclosure CHARGES !

                        How Can This happen??
                        This is clear theft.

                        WHY should i pay these charges ?
                        The money was refunded before emi so why is emi created ?

                        I dont think this is right and i am going to consumer court
                        Mar 24, 2023
                        Complaint marked as Resolved 
                        Received this on EMAIL! - Also, we would like to confirm that as a customer centric gesture we have reversed the processing fee of INR 199 and interest on billed EMI of INR 301 plus associated GST, credit for the same will reflect on your statement dated 17th April, 2023. Thank You RBL BANK for reverting charges!
                        RBL Bank customer support has been notified about the posted complaint.
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                          S
                          skrazgar1984
                          from Hyderabad, Uttar Pradesh
                          Mar 20, 2023
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                          Over additional charges

                          Address: Hyderabad

                          Dear sir,
                          I am a RBL credit card user. i would like to bring to your notice that RBL Credit card is looting the people, because of their torture how may left this world and how may lost their lifes. After payment of monthly credit card bill they are charging additional charges without prior notice. since 5yrs am trying to close this credit card, because of their hidden charges am not able to close this card. From the outstanding amount...
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                          S
                          sai babavp
                          from Hyderabad, Telangana
                          Mar 17, 2023
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                          Dear Sir./Madam. I am sai baba and my RBL credit card account no is last foru digits is 3440. I have received a safari card form RBL saying its free life time card when they issued this card and i dont even create pin also they send me neary Rs 5800 as annual fee that time i called customer care asked them to close my card. they closed my card and kept as negative payment in Cibil. because of this my cibil score is effecting. Please do help me out of this. Regarding Sai baba
                          RBL Bank customer support has been notified about the posted complaint.
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                          But still showing my negative account in cibil. i dont get any confirmation for RBL side.
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                            B
                            baranidharan
                            from Chennai, Tamil Nadu
                            Mar 17, 2023
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                            A COLLECTION AGENT FROM RBL BANK, TNAGAR went to my home for collection.. For your info, my case is already with Settlement and I have communicated to Nodal Officer also. THEN WHY RBI rules. Sir?

                            Even after severacl complaints to RBL Bank Grievence Cell, NO, CNO, PNO tne Collection agents are behaving like gundas and threatening. This is todays call log for me and its utmost untolelarable irrtitated.
                            RBL Bank customer support has been notified about the posted complaint.
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                              G
                              Grahakgod
                              from Ghaziabad, Uttar Pradesh
                              Mar 4, 2023
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                              I am writing this letter to request you to kindly provide a NOC for the same for the total amount due Rs. 73314.06. For my credit card number xxxx-xxxx-xxxx-8146. Finel settlement amount was offered 15500.
                              Which i have already paid.

                              I have attached all the account details with the letter. I would request you to issue me a NOC for my loan completion at the earliest.

                              Ref: feb/2023/0001/551094
                              RBL Bank customer support has been notified about the posted complaint.
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                                S
                                suraj3996
                                from Bengaluru, Karnataka
                                Mar 1, 2023
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                                Hi Team, I am an RBL ET money loan pass credit card customer from past 6 years, I have cleared my total outstanding and principal for my card number [protected] name Suraj S with in 1month of torture and excess interest from bank people for Rs 2 lakhs and now after clearing everything they are telling me to pay for the emi foreclosure charges of Rs5512, I don't have money to pay for closure charges even after clearing the complete outstanding amount for my credit card. please help me to get this resolved ASAP and help me to cancel/ close my credit card permanently without charges.RegardsSuraj
                                RBL Bank customer support has been notified about the posted complaint.
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                                  M
                                  MUSLIM BARRISTER
                                  Feb 14, 2023
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                                  Address: Pune

                                  Hello,
                                  I Muslim Barrister already made payment of Rs38000 in credit card account, I have 2 cards one of RBL bank and another of Bajaj RBL having club limit of 45000, so I have deposited 38000 amount in it, remaining amount of 7000 is pending, which I will deposit when you guys clear all my penalties, dues and charges. As I won't be able to pay that as per my financial issues. kindly reply with resolution as I want to closed both the card at onces.
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    A
                                    Arnab Dutta 83
                                    from Jalpaiguri, West Bengal
                                    Feb 7, 2023
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                                    Address: Jalpaiguri, West Bengal

                                    Sir/Madam,

                                    I am appealing to you with great anticipation. Because this kind of problem is constantly happening to common people like me.

                                    I have an RBL credit card. Through which I buy things. But in the statements that are being given to me every month I think the wrong amount is being asked. And when I ask them for proper statement they are not giving it to me. And calls at least five times a day insisting to refund the money.

                                    But I have a clear idea that the money they are asking me is much more than my expenses.

                                    I humbly seek your intervention in this matter. And please save me from this problem.

                                    I am attaching the statements to this letter.
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      N
                                      Nikki Badlani
                                      Feb 3, 2023
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                                      Address: RBL kamla Nagar Agra

                                      Hello,
                                      I am a customer of RBL bank kamla nagar sultan ganj branch Agra I m female and I want to use a washroom but the staff and guards refused me to use the washroom.it’s was a very bad experience and I will close my account with the same. I don’t want to operate the account where they don’t value the customer.
                                      This is very rude behaviour not acceptable.
                                      RBL Bank customer support has been notified about the posted complaint.
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