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RBL Bank Complaints & Reviews

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Last updated Feb 11, 2024
Complaints 2405
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RBL Bank reviews & complaints page 3

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A COLLECTION AGENT FROM RBL BANK, TNAGAR went to my home for collection.. For your info, my case is already with Settlement and I have communicated to Nodal Officer also. THEN WHY RBI rules. Sir?

Even after severacl complaints to RBL Bank Grievence Cell, NO, CNO, PNO tne Collection agents are behaving like gundas and threatening. This is todays call log for me and its utmost untolelarable irrtitated....
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G
Grahakgod
from Ghaziabad, Uttar Pradesh
Mar 4, 2023
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Noc not generated still after 21 days

I am writing this letter to request you to kindly provide a NOC for the same for the total amount due Rs. 73314.06. For my credit card number xxxx-xxxx-xxxx-8146. Finel settlement amount was offered 15500.
Which i have already paid.

I have attached all the account details with the letter. I would request you to issue me a NOC for my loan completion at the earliest.

Ref: feb/2023/0001/551094...
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S
suraj3996
from Bengaluru, Karnataka
Mar 1, 2023
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Foreclosure charges and abusive words

Hi Team, I am an RBL ET money loan pass credit card customer from past 6 years, I have cleared my total outstanding and principal for my card number [protected] name Suraj S with in 1month of torture and excess interest from bank people for Rs 2 lakhs and now after clearing everything they are telling me to pay for the emi foreclosure charges of Rs5512, I don't have money to pay for closure charges even after clearing the complete outstanding amount for my credit card. please help me to get this resolved ASAP and help me to cancel/ close my credit card permanently without charges.RegardsSuraj...
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M
MUSLIM BARRISTER
Feb 14, 2023
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Card incorrect outstanding issue

Address:Pune

Hello,
I Muslim Barrister already made payment of Rs38000 in credit card account, I have 2 cards one of RBL bank and another of Bajaj RBL having club limit of 45000, so I have deposited 38000 amount in it, remaining amount of 7000 is pending, which I will deposit when you guys clear all my penalties, dues and charges. As I won't be able to pay that as per my financial issues. kindly reply with resolution as I want to closed both the...
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Arnab Dutta 83
from Jalpaiguri, West Bengal
Feb 7, 2023
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I have a clear idea that the money they are asking me is much more than my expenses

Address:Jalpaiguri, West Bengal

Sir/Madam,

I am appealing to you with great anticipation. Because this kind of problem is constantly happening to common people like me.

I have an RBL credit card. Through which I buy things. But in the statements that are being given to me every month I think the wrong amount is being asked. And when I ask them for proper statement they are not giving it to me. And calls at least five times a day insisting...
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Nikki Badlani
Feb 3, 2023
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Staff refused for using washroom

Address:RBL kamla Nagar Agra

Hello,
I am a customer of RBL bank kamla nagar sultan ganj branch Agra I m female and I want to use a washroom but the staff and guards refused me to use the washroom.it’s was a very bad experience and I will close my account with the same. I don’t want to operate the account where they don’t value the customer.
This is very rude behaviour not acceptable....
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A
akkushah
from surat, Gujarat
Jan 24, 2023
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Mantel harassed

Address:F-201, VAISHNODEVI TOWEN SHIP,NEAR B.R PARK

Hi,
I would like to inform you all that I am also a victim of such kind of behavior by Gagan kohli team. He tried to call to me badly abused / Harrased and threatened them. Due to job loss I was not able to repay the loan amount and I requested him not to do such kind of activity but he didn't listen and continuedly did the same thing....
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V
Vshlkhatri
from Powai, Maharashtra
Jan 21, 2023
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Receiving too many calls from RBL BANK to upgrade my card

I am receiving too many calls from RBL bank to upgrade my credit card. And are calling again and again.
Mobile no. - [protected]...
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Total fraud trapped activities from bajaj rbl bank team, also for rbl one year free credit card denied to rbl credit card customer agent mohd abdulla,,, bajaj email complaint reference - sr88260026 rbl bank email reference no[protected]
Want to report with need to penalty to rbl team for without customer permission, credit card blocked.

I have been completely cheated even that is trying to trap me is trapping every person...
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K
K Vinaykumar
from Hyderabad, Telangana
Jan 18, 2023
Jan 19, 2023
This thread was updated on Jan 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect charges

I have taken CC in the year 2018, while applying its been committed to me as no Annual charges will be charged. but to my surprise RBL charged with Annual charges along with Insurance which i have not applied. As soon i came to know it, i have made complete payment which i have used and asked the customer rep to close my card as i am not willing to pay Annual charges. But card was not closed and interest is been charged, Now i am getting...
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Kashif01
from New delhi, Delhi
Dec 30, 2022
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Credit card fake penalties

Date of incident- Sun, Aug 28 at 12:32 PM
I have paid all my used amount and have cleared all the balance which I have used. After which, I have requested RBL bank to close my credit card permanently, but they keep on imposing penalties every month. It was bank mistake that they have activated infinity pass on my account for which bank is liable to clear all dues which has not been executed from my side.

I have been...
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R
Rama Verma1980
Dec 24, 2022
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Blocking of My Online USER ID and No Access to Account

I am struggling with RBL BANK from last 1 year to access my account. I Live in United Arab Emirates under sponsorship of my Husband. Me & my Husband opened the account in RBL BANK. In between, My passport was expired and got renewed in UAE from Indian Embassy. Same time, somehow I lost the password for my online access. When i tried to reset the passport, RBL BANK portal rejects to accept the OLD passport details as that was expired. For...
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M
Mokshji
from Pune, Maharashtra
Dec 24, 2022
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Incorrect Charges Triggered on Credit Card

Hi Team,

I am writing to you because the customer care team of RBL Bank has let me down in all aspect of customer service and are very rude on calls.

There is an incorrect Finance charge triggered on my Credit Card ending with 5769 in the bill that was generated on 20th November.

The Card Number is : 5243 **** **** 5769
Name : Mukesh Jangid
Registered Mobile Number : 9*******48br...
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J
jayesh_m
from Ahmedabad, Gujarat
Dec 20, 2022
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Credit Card Wrong Name

Address:Bodakdev, Ahmedabad

I have recieved a credit card with the wrong name as application was done with the different name.
I have done a application with new updated address proff id proff than also bank has issued the card with the old name, which is not acceptable.

I need a compansation for wasting our time and harrassing the middle class people like us....
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P
Palakkadukaaran
Dec 19, 2022
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Customer Care executive used abusive language

I have opened a savings bank account in RBL through online and they have sent their welcome kit to me through a courier company called Delhivery the courier executive called me and verified the address and they didn't delivered the package when I tracked with my AWB, I have found that it has returned to Coimbatore then I complained about this to RBL through my Twitter handle the next day one social media executive called and asked me about...
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RBL Bank issued me the above-mentioned CC the previous month and permanently suspended the card without any proper reason on 8th Dec. While talking to their customer service they are also not sure about the reason. Now Bank Representative is requesting me to make the payment on the card of Rs 11852.34. I am unsure of this amount as I do not have any transaction details as well as I am unsure if I make a payment on the card will that gets...
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priyankaraj32
Dec 12, 2022
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Harassment calls to my contact

I have faced business loss in corona times and in other factors.
So I am unable to pay my credit card dues, but rbl bank is calling my colleagues and harassing and Threatening them...
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Lashminarayana G
Dec 8, 2022
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Instant Cash Loan 62091

Address:RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013. India.

I have taken a Instant cash Loan on RBL Bank and the Loan A/C No. xxxx091 with the Loan amount of 118000.00/- on Mar 06 2021 and I have paid EMI for Mar and Apr, in the same month itself i got some amount so I have paid the amount to force close the loan, and amount of 115426/- as per the RBL customer care guidelines. After paying the complete amount I have called the RBL customer care to close the Loan. They said due to some technical issue...
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Akhil281126
Nov 19, 2022
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RBL BAJAJ platinum supercard

Hi,
From last few months i'm not able to use my RBL credit card for online transaction. After I'm puting OTP which I getting into the payment gateway the transaction is getting automatically declined, I'm also not able to log in to the RBL My Card App. Right now i'm working at Qatar and I'm not able to access customer care. Here I'm puting my Qatar and Indian Numbers. Kindly helpme in this regard.

Indian No: +91 [protected]br...
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B
baranidharan
from Chennai, Tamil Nadu
Nov 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collection agents - speaking very harshly - case is in legal settlement

I have sent Intimation to RBL NODAL Officers on July month. I applied for Settlement . Process going on.. I have shared my Advocate number aslo. RBL BANK Women employees are shouting me very badly, and against them I can talk or attend call.. Hence phrasing this complaint....
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