RBL Bank
RBL Bank Ltd.
Customer satisfaction rating: 4%
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2042
COMPLAINTS
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RBL Bank Customer Care

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Address
Mahavir, Shri Shahu Market Yard
Kolhapur
Kolhapur District
Maharashtra
India - 416005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 123 8040  [Customer Service]
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1800 121 9050  [Credit Cards Helpline]
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Phone:
Phone:
+91 22 4302 0600  [Corp Office]
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+91 22 6115 6300  [Banking Queries]
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+91 22 6115 6399  [Banking Queries]
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+91 23 1265 0981  [Admin Office]
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+91 23 1665 0214  [Regd Office]
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+91 23 1265 0982  [Admin Office]
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+91 23 1265 0984  [Admin Office]
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+91 23 1265 0983  [Admin Office]
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Fax:
Fax:
+91 23 1265 7386  [Admin & Regd Office]
+91 22 4302 0520  [Regd Office]

Description
Formerly: The Ratnakar Bank Ltd.

Additional info
Administrative Office
Mahavir, Shri Shahu Market Yard, Kolhapur 416005, Maharashtra

Registered Office
1st Lane, Shahupuri, Kolhapur 416001, Maharashtra

Corporate Office
One Indiabulls Centre, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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4%
Complaints
2042
Pending
0
Resolved
75
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RBL Bank Complaints & Reviews

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I'm Kiran Srivastava Rbl bank credit card k behalf par rshield insurance policy kar Di aur 21720/- Rs usko EMI me convert kar k installment Bana Di credit card e-statement me Dekha to 3174ki per month EMI hai. Policy cancellation k liye call Kiya but response nihi Mila . Olicy cancel honi Chahiye.
Jul 03, 2021

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    Dear Sir/Madam,
    It's almost more than 2-3 months over I'm taking follow up regarding my complaint. But I have not...
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    Plzz cancel my R Shield insurance policy.
    R SHIELD INSURANCE CANCELLATION
    i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.704/- on my name and that amount is converted to pay like EMI . i have not submit any form or document to apply this insurance and also your bank staff have not consult me about this insurance policy. I will not pay the insurance amount please cancel this insurance and refund my amount to my card. I already informed in free look up period to close this policy but still i got no response . For further details call me
    Name - surabhi
    Jul 02, 2021

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      Have charged 21000 Rs from my rbl pletinam
      card In the name of R shield insurance without asking me.. please cancelled that insurance and return my amount...
      Jul 01, 2021

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      RBL Bank customer support has been notified about the posted complaint.
      Pls return my amount in my credit card..

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        Dear Concerned Person,

        I had a transaction dating 16th Oct 2020 towards FLIPKART PAYMENTS amounting to Rs....
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        Your Representative calling me so many times and pressurising me to pay amount.i asked him about settlement option but he...
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        I am repeatedly getting reports of harassment and torture from RBL Bank staff. I would like to mention suspicious activity...
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        From June-2020 onwards I am chasing the RBL bank team to close my card permanently but there is no response till date. I was continuously paying the minimum due amount every month but I never verified the split up of charges given. I observed Finance Charges are applied every month for more than 1500 .by which I have actually paid them more than what I have used. Now I am not working and not in a situation to pay any amount.

        Kindly assist as their team is very irresponsible as from June 2020 till date they have not replied to my emails.

        Full Name: Kokila Rani G
        Card Number: 5369 07xx xxxx 8529
        Reason: Charges like Finance Charges, Overlimit fee are high.
        Jun 23, 2021

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          Hi Team,
          My father passed away in Covid wave 2. Since he is no more would like to close the subscription and expecting the refund of Rs.8000 which has been charged for the card. As there is no earning person in the family. Would like to close/cancel the credit card with zero charges and more important after receiving the card and since after a week he's expired. Note: he hasn't used the card since so would expect refund a must. I think you will understand my situation and take the action. Please show us mercy as it is nature of human kind/humanity.
          Jun 23, 2021

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          RBL Bank customer support has been notified about the posted complaint.
          Many times we have reported the issue to RBL Support it's been a month father expired but the support looks to be not caring. Please show us some mercy
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            Dear sir/madam,

            On 18 jun 2021 money deducted from my credit card, I raised a complaint online, executive...
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            I am tried to contacted RBL through E mail for cancellation of my credit card, but still not received any response. besides...
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            Debited Rs 15000 without my concern in the name of policy. Kindly cancel the policy and refund the amount ASAP....
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            This is Adulla Soujanya I have mailed several times regarding deduction of 21000 in my Bajaj fineserve supercard behalf of...
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            Sir maine kal 16:24 ko RBL credit card payment kiya tha par payment ruka hua hai jiska refference I'd [protected] hai please...
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            Please cancel my R-shield insurance i dont want any insurance other wise I will. Cancel my credit card
            Jun 19, 2021

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              Automatically deducted amount for this insurance. I want to cancel this insurance and I want my money back.

              23...
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              Dear sir/ madam
              Good Morning

              In continuation to my previous e-mails dated 22.02.2021 and 04.03.2021,...
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              Dear sir/madam,
              due to personal reasons, I am writing this letter to inform you that i need to cancel my credit card issued by your bank.I want to terminate the credit card from today.There are No dues on card.kindly cancel my credit card at the earliest.
              already i make a complaint but no response from that end
              CARD DETAILS:
              card no:[protected]
              expiry date:07/2024
              name on card: VENKATARAMANAN. N

              Thank you
              venkataramanan n
              [protected]
              chennai
              Jun 16, 2021

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                Unable to access App - SMS Verification Failed
                Unable to pay through website - CVC Failed
                Unable to Contact...
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                Cancel R shield insurance policy
                R SHIELD INSURANCE CANCELLATION
                I am Vishal I have RBL super credit card, without my knowledge your bank put the shield insurance Rs.720/- and Rs.21, 000 on my name, and that amount is converted to pay like EMI and I have not received any policy documents. I would not submit any form or document to apply for this insurance and also your bank staff could not consult me about this insurance policy. I am not paying the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
                gmail:[protected]@gmail.com
                contact number:[protected]
                Jun 15, 2021

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                RBL Bank customer support has been notified about the posted complaint.
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