RBL Bank Complaints & Reviews

I am WASUDEO N PANDE i have BAJAJ FINERCE RBL super credit card, without my knowledge you bank put the shield insurance Rs.532/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
Name - WASUDEO N PANDE

Hi, i am holding BFL RBL Super card and it's been a month i am using it and there is no rewards points getting updated in the app after i paid the joining fees i.e. 999inr and also paid the statement due. After this i called and drop an email as well to the customer service but they are only telling me that your details aren't showing and your email address is not registered.

WHAT KIND OF SERVICE IS THIS ???? What will I do if there will be a trouble with my card if you guys are providing this kind o[censored]n-responsible services.

Registere mobile no.:- [protected]
Email :- [protected]@gmail.com

This is regarding my RBL bank credit card, your collection team started abusing for collection before the due date and its being a continuous process so in am hold the payment and after this abuse and threating is started continuously.and also interest charged by bank however i am done a lot of complain on customer care but no body listen any thing and only asking for payment finally i have take settlement and done payment but they are also not giving NOC. till date. Requesting your support by reviving my credit score and provide NOC .

Hello RBL,

I have been asking you guys to close the account from the beginning of this year, as I had left the company and this is my Salary account and I did not want to get charged for MAB charges unnecessarily.

Now, you are not reversing the charges for the Debit card advance fee that is not being used in this year then why should I pay for "NOT USED" services.

Kindly reverse the amount and close the account at earliest

Account No.[protected]

Respected Sir/ Ma’am,

I would like to bring it to your kind attention that I have been using the 2 credit cards of RBL since 2018, As a customer I have not yet dropped a single payment of the bank till December 2021.

Accidentally I got jobless for a period of 4months from June 2021 to October 2021. Due to this I have to go through a weaker financial condition. Post that I have been tested COVID positive which...

I have made the credit card payment from my Axis Bank Debit card and the amount was deducted. I paid it through RBL MyCard App and it showed success but the app UI isnt updating the payment and I have got no confirmation text on my phone. My due date is 4 June and I made the payment on 1 June.

The amout is Rs 9286.48 and it has been debited from my Axis Bank savings a/c but not reflected in RBL MyCard. I have called Customer...

I have pending dues from RBL Credit card, but they have blackmail me, they contacted directly to my contact numbers with out my consent, and telling them to I am cheating to bank and I have surety of them, and they have shared my number to them and asking to call me, it's a routine story.

Dear Concern,

Greetings of the day!

From March month to till I am regularly sending various mail to RBL bank regarding the spam/fraud calls and messages which i am getting via whatsapp/messages/phone calls/emails etc, which is wrong because none of the bank sending payment link on whatsapp and doing bargaining on whatsapp to pay this and that much amount against my RBL credit card. When I realized that something...

मेरा नाम अनु अरोड़ा है मेरा रजिस्टर्ड मोबाइल नंबर [protected] है। मेरा कुछ महीने पहले कार्ड और मोबाइल खो गया था. जिसकी मैंने कम्प्लेन भी की थी। उसी दौरान दो महीने मेरी पेमेंट लेट हो गयी थी। मेरी पेमेंट का अमाउंट 2300 /- रुपए हर महीने था। लेकिन मैंने हर महीने 3500/- रुपए तक अमाउंट पेड किया. अब मेरी सिर्फ 900 /- वाली दो इन्सटॉलमेंट रह रही थी। आपके बैंक की तरफ से मुझे फ़ोन आया की आप 1210 /- का अमाउंट पाय कर दीजिये ये आपका फुल एंड फाइनल सेटलमेंट है। मेरे बार बार पूछने पर भी उन्होंने ये ही उतर दिया की आपको और कोई पेमेंट नहीं करना है। मैंने 13.04.2022 को 16: 14 :08 पर पेमेंट कर दिया था। लेकिन उसके बाद भी मेरा 5000 रूपए का बिल बना कर दे दिया। मैं कंस्यूमर कोर्ट में जल्द ही अपनी कम्प्लेन रजिस्टर करुँगी। मेरे पास एग्जीक्यूटिव से बात की चैट के स्क्रीनशॉट भी है।

I have done a RBL credit card bill payment on 24/05/2022, which is done through net banking bill desk RBL myapp and money got deducted from my account of 1700/- and tried again 100/- Total =1800/- which is not reflecting the RBL credit card still, I am so much worried kindly look in to this matter.

I am sharing transaction details below

Dear Customer, Thx for INB txn of Rs.1700 frm A/c X7784 to RBL Bank _. Ref IGANQGOYM5 on 24May22. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

Dear Customer, Thx for INB txn of Rs.100 frm A/c X7784 to RBL Bank _. Ref IGANQGPQM9 on 24May22. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

Name: Akash Majji
MOB: [protected]
email: [protected]@gmail.com

I dont have any account in rbl bank account still people from rbl bank keeps on calling me. I dont know from where they got my number . They are claiming that i have taken the credit card and didn’t paid the bills. First of all in my entire family no body has credit card from any bank nor they have their account in rbl bank . People from this bank are abusing badly calling 100 of times from different numbers even i blocked them.
I m sending the ss that these number are calling again and again and abusing me.They are claiming that they are from rbl recovery branch pune.

Hey Credit Team,
RBL Bank credit Card

I am writing this with regards to bill Payment of my RBL Bank Cookies credit card ending with 6479.

I wish to inform you that I cannot pay the outstanding amount as me & my family has fallen under hard time in recent years and facing severe financial crisis. But I wish to go for settle this in a fair and just manner so that you can have the money you deserve and...

RBL Bank Card No. To get the 536907******9284 closed on 6th October 2021 I paid Rs. 5, 690/- was deposited. At that time I had appealed to close the entire account/card/insurance etc. In this reason, I was also provided NOC by RBL Bank on 09 October 2021, which I am attaching along with, then now what are the messages of Pending Payment coming to me. Please note that this late payment is made after 06.10.2021, so can't pay as it is not my fault.

There is no fault of mine, without using the card, the Annual Charges for this back card i.e. 5, 690/- after depositing on 06.10.2021 NOC has been taken, the mistake has happened on the part of RBL bank, now you have to do the solution yourself, I am not able to fill even a single rupee. I can't do anything.

It’s been only 4-5 days i have received the bfl supercard and on the very first day i am facing the issues, i tried to make an transaction of 560.02 inr at amazon due to your server responding issue the transaction was failed and after one hour the amount was charged on my card. Now I have been trying to contact your customer service but its been 3 days they only says we are not able to fetch the details of your credit card details it will take time to update i mean like seriously??? You guys don’t even have the details of the credit card working ??

Contact me asap on [protected] this is my registered contact no.

Also i mailed you guys but they revert back saying this email is not registered with us. You guys need to update your system before sending credit cards.

This is Gaurav Arora, I have a RBL bank super card with a credit limit of 4.91L. Few months ago, I was invited for a Zomato Edition card with an additional credit limit.
When I received the edition card the credit limit was the same as 4.9L and it was confirmed that its a shared credit limit and the account remains the same.

I have other credit cards too where I have 2 credit cards of SBI and Citibank where they have different accounts and different credit limits whereas I have 2 cards of axis and icici where its the same like RBL and credit limit is common for the cards.
It does not matter which card you swipe and which card you pay, it goes to the same account, but RBL has a different policy on this term.

Edition card due was 35808
Super card due was 454566
Total due across all cards 490374

Payment on Edition card: 45950
Payment on Super card:444500
Total payment across all cards 490550

Ideally, I paid the total amount which was due and as per the due date but when I checked my RBL app today it was showing that I owe 10066 on Super card which didn't make any sense.

Due date was 4th and I reached out to the customer care on 8th and they did not help and rather they disconnected the call after 53 mins.

I sent an email on 10th and the bank did not revert to my email and waited for the statement and after generating the statement, bank reached out to me stating that as per there policy even if card share the same credit limit we will have to pay the amount as per the billing statements.

I am using credit cards since 2005 and I have never come across a situation like this.

I tried multiple times but they are pretty stubborn to accept their mistake or not willing to understand customer point of view.

I would really appreciate if you can look into it and do the needful.

Also, please let me know if you feel that I was at fault.

Thanks & Regards
Gaurav Arora

Serious complaint against RBL Vartaknagar Thane

I with my wife (both are senior citizens recently shifted from Chennai to Thane) went to RBL Bank at Lakshmi complex in Vartaknagar, Thane in connection with Aadhar Card on 17th May at 10.30 AM.
After entering the bank, the Security Guard informed that the Aadhar card is closed. Whereas as the display for Aadhar card was still there.
Hence I asked him why the display boards for AADHAR Card are not removed as people will come and go back.
Immediately he started abusing me and pushed me out of Bank. When I resisted, he was shouting at a high pitch and came near to slap me. I do not know whether There was any Manager at that time. As the security guard seemed to be a gunda I did not check for the Manager to lodge a complaint.
This is a serious problem and I request you to into this case.
Regards

N.Venkatesh
[protected]

On my RBL Credit card ending with 0281 got unauthorized transaction as on 26th April, 2022. On the same day without any delay, i called customer care and report this unauthorized transaction as well as launched a cyber crime complaint same day. Cyber Crime complaint details Acknowledgement No.[protected]. As on 13th May. I got email from RBL saying that they have closed this case considering legitimate transaction.
With other bank, as per RBI guideline most of the time I got my transaction reverse same day as I reported within stipulated time given by RBI. Instead of reversing transaction, RBL bank is claiming this is legitimate transaction.
Are they really following RBI guideline

Hello Team

I am receiving calls from RBL bank saying that some one has given reference to you while taking loan, but there in reality i dont know that person. and i dont know any such activity, they are caling me everyday from different no's. like
[protected]
[protected]
[protected]
And many more

Hello Team,
I m paid all amout my credit card after settle all outstanding amount. But rbl team not responding and not providing NOC.

I ve made payment of 4186rupees to my credit card account, it's been 2 days and it's still not reflecting in my account. Due date is in 2 days. I could suffer a credit score loss for this. Kindly look into my issue.

Thanks.