RBL Bank — I paid my credit card bill but it's not updated in my account

Address:

Thuruthikkattu eramalloor P o cherthala

Hi,
I have paid credit card bill due of rs.4575 to my rbl credit card with number ending with 7729 through the phone pay app. The amount of rs.4575 has been deducted from my hdfc bank account, but it was not credited in my rbl credit card account.

I haven't received any payment confirmation from rbl bank also.

Due to covid-19 conditions, rbl customer support is not available.
Details are as follows
Name : vaisakh m
Mobile number : [protected]
Utr number :[protected]
Date of transaction : 02/04/2020
Email id : vaisakh. M.[protected]@gmail.com

Kindly help me with the process to proceed with.