RBL Bank — insurance with card

Address:600058

I received a free bajaj finserv rbl bank credit card free without applying. I thought i will use this. After 3 months, they offered us insurance scheme for health, personal accident insurance and card protection in emi. The insurance certificate delayed and i got one by mail after a month. It did not show the name of the insured person, insurance no or sum insured, for the past more than one month, i am following up with this people by mail and phone, after repeated assurance till there is no solution. No i am thinking of cancelling the card and approaching consumer forum to retrieve the money with compensation.

Santhosh
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RBL Bank customer support has been notified about the posted complaint.
May 26, 2018
Updated by Shbi
The said complained has not resolved so far, no response from the customer. This seems to be a scam by cheating people, to be notified to RBI and court.

Santhosh.P.K
May 26, 2018
Updated by Shbi
correction: No response from the RBL bank
Complaint comments 

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Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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