RBL Bank Ltd — rbl moratorium on my cards and loan

RBL Bank Ltd — rbl moratorium on my cards and loan - harassing

H Hak1974 from Hyderabad, Telangana Aug 31, 2020

Dear rbl team, My name is hakeem and i had applied for moratorium on my cards (Ending with 0804 & 5797) dues and loan (Loan a/c ending with 4775) by sending mail and calling your bank customer care team. Due to covid19 and lock down, i had lost everything and my financial position so bad that i am not position to pay my rent and run family. Inspite of my sending many mails to the customer care team of rbl, their collection team is sending people at my home and harrassing my wife and children in this covid time. I had inform them to call me and not to go at my home as my wife health is not good but again and again they are threatening me and my wife to pay immediately inspite of my moratorium. I request rbi to come forwards and save us for this loans taken on the card and not position to pay to the bank in this critical epidemic time. I am bit worried about my loans which i had to pay but i am shure time will be good in coming days ahead. Rbl bank should give us time to pay dues inspite of this bad time go around in all corners. Rbl Regards Hakeem [protected] Was this information helpful? No (0) Yes (0)
RBL Bank customer support has been notified about the posted complaint. Aug 31, 2020 Updated by Hak1974 Dear RBL Team, My name is Hakeem and i had applied for Moratorium on my Cards (ending with 0804 & 5797 ) dues and loan ( loan a/c ending with 4775 ) by sending mail and calling your bank customer care team. Due to COVID19 and lock down, i had lost everything and my financial position so bad that i am not position to pay my rent and run family. Inspite of my sending many mails to the customer care team of RBL, their collection team is sending people at my home and harrassing my wife and children in this COVID Time. I had inform them to call me and not to go at my home as my wife health is not good but again and again they are threatening me and my wife to pay immediately inspite of my moratorium. Why RBL Bank team is sending people and calling customers when we had applied Moratorium ?? Collection team do not have any coordination with the bank customer care team. they are just putting pressure on us to pay immediately or else they will take action on family...?? How long they will do like to the customers ??? regards Hakeem [protected]
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