RBL Bank — not received the card yet but received bills twice and so many sms

Rbl bank confirmed that i will receive the credit card. I received sms that my card is dispatched but it didn't reach me. Finally i received a sms stating that the card is returned. Real surprise is i have received my 1st bill in nov and now got the 2nd bill. Even after sending email to customer care, they are not taking any action and keep on sending bill for annual fee. This will affect cibil scores and they are just playing. Worst customer service, they will not even respond to our emails. I request someone to take action immediately.
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Hi,

I am need to change my mailing address & cont. no for my RBL Bank Credit card, but I ma not getting support from call center number & customer care mail...

need your support on priority,

my card number [protected]
Rahul Kulkarni
[protected]/[protected]

Thanks & Regard's

RK

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