RBL Bank — payment done by razorpay but no confirmation

Address:

560029

Hi,
I am kazi from bangalore, i received mail from rbl razorpay.
I have done the full amount payment on 12th april from the mail i received from rbl.
The mail opened razorpay and i have made the payment.
Its been more than a day but i have not received any confirmation and also i keep getting the same mail and message to make payment again.

The amout is app is also not updated!
Is this a fraud?
Please contact me. I have sent a mail as well