RBL Bank — rbi-money tap credit card wrong billing

Address:Chennai, Chennai, Tamil Nadu, 600059

This mail is regarding complaint of my rbl - moneytap credit card. I was informed that i am getting a personal loan which i can transfer to my savings account for that only i will be charged for Rs.588 and also i was not informed that i will get a credit card instead of personal loan and also after that i was not informed that i will be charged for limit set fee in the first month bill. It was informed that only if i use the card i will be charged for the bill and some amount of Rs.588 as processing fee. This is totally unfair from your side for charging me Rs.588 without using it.
I request you to waive the same or call me back.
Rahul
[protected]
[protected]@ymail.com
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Complaint comments 

Comments

I have raised request 4 times for my credit card cancellation but they are not cancelled that.
they are simply telling we have raised the request with in 3 working days your card will be closed but 20 days completed
but card is not cancelled.

My details
last 4 digits card number: 0418
Name: Meghraj p wasnik
Mobil no. : [protected]

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