RBL Bank — rbl bank unauthorized fraud transactions on my credit card for total amount o[censored]sd 117.66 (inr 8000 including tax) | |||||
Dear sir/mam, On 21st may'18, there were 2 unauthorised fraudulent transactions on my rbl credit card for a total amount of rs 8000. I received 2 sms on my mobile [protected] for transactions o[censored]sd 58.83 and usd 58.83. On 21st may'18, i received these 2 sms at 08:04 am and 08:07 am respectively. The merchant name is facebk ads. Total fraud on my credit card is usd 117.66 (Inr 8000 including tax). When i received these 2 sms, i was at my home, bangalore. From call center agent of rbl bank, i came to know that pos (Point of sale) of these 2 unauthorized fraud transactions are online for facebk ads. Also i have the card with me. I have blocked my card on 21st may 2018. Kindly investigate this matter at the earliest Regards, Sudheer kumar t Mobile - +91-[protected] Email: [protected]@gmail.com Total amount (Fraud)- usd 117.66 (Inr 8000 including tax) Was this information helpful? | |||||
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RBL Bank customer support has been notified about the posted complaint. | |||||
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Thanks for responding the query. I have a received a receipt through post for crediting the money to my account.
I have cross checked my balance and the amount credit to my account is 4000 i.e only for one transaction but in my query i have mentioned two fraud transactions happened with the same amount in a 5 minutes i.e Total amount (Fraud)- usd 117.66 (Inr 8000 including tax) one at 08:04 am and another one 08:07 am.
Here i am attaching two fraud transaction message screenshots.
Please check it and credit the second transaction money also. Once again thanks to customer support for a quick response
Regards
Sudheer