RBL Bank — RBL Bank very late in processing credit card application, showed Rejected after 4 months.

Hi I had applied RBL bank ShopRite credit card on March 2020, but it is showing wrong application submission date. It took very long time to process my application. No customer care will work, they are very worst in service. First they told me that its a Pre-approved credit card, and with that only I have applied for CC. But no they are telling that its not a pre-approved card. That to Many times they have asked for the documents and again and again I have submitted the same, but no use. And my CIBIL score also dropped because of rejection of RBL credit card. They are not clear on communication, no clear information u will get from them and you will have no guts to contact their customer care regarding status. .. Then i had checked in RBL bank credit card status portal.. And the status showed... Reject ops... What is the meaning for this... My credit card application no #CC1S9AS40S.
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