RBL Bank Complaints & Reviews

Hi,

My Name is Vicky from Mumbai, I was having some normal outstanding amount of RBL credit Card due to Covid 19, I havent paid the amount so RBL recovery department was harrassing me & my parents continuouslyfor the payment & talking abusive language incuding threating oo legal charges .
The Names Arvind Kadam & Srikant Kale, Numbers are [protected] & [protected].
I need to take strict actions on them for harrasing me & also they got my parents numbers from my card transaction details, which was unethical .

It is regarding annual fee but my issue is that
I have asked for closure of card so that why i have not paid the annual fee and that was been reversed later but next month i have received the statement with reversal of annual fee but there was a interest charges on the dispute amount which was latter reversed so i request you to please reverse all the charges applied on my account and close the card
For further information

This is in connection with my complaint against their tormenting practice of sending constant reminders about payment of outstanding amount and EMIs in spite of my clear formal request for moretorium according to RBI directives under these grim circumstances of covid 19 pandemic.

I had made full payment of my credit card on 22feb 2020. After that, I called on customer care service to close my credit card account number permanently. RBL CCE said that you'll get a confirmation msg from RBL CARD. But after 4 months I have not received any confirmation msg and mail. I have received SMS for making a payment of card dues when I have not used card after 22Feb 2020 and submited a request of close the credit card account, so why I am getting SMS for bill dues. I called to RBL Bank Customer care for giving a request again to close the credit card permanently but they did not any respond on call or mail. I am very disappointed with this.

I availe business loan from rbl bank and my loan account no is[protected]. I want to close my loan but roorkee branch manager is denied to received chq. I am very depressed with this type of services.
Branch manager provide me different account details to deposit money.
He always say that we can't accept chq in faver of loan account mention above.

I was visited lot of time roorkee branch office they not bother to guide and and solve my issue and some time they talk so rude.
I am attached my chq pic also.
Kindly solve my problem as soon as possible.
Free to contact me
[protected], [protected]

My credit report is got down by 70 point because of rbl bank. As they have updated one delay payment to cibil beuro and my cibil score decreased by 70 point. I have called in rbl customer care to know the issue they said please write a mail to rbl card services. I have written mail to then thrice but no positive response from them. I have talk to cibil beuro as well they said talk to your bank. But i'm not getting response from bank. My score should not be impacted in this pandemic situation as per goverment but still my score impacted. My whole family is suffering from covid-19 and same i have informed to rbl bank on mail but no response on that. Last payment i have done in may month 2020.

I am useing your credit card from last five years and all payment has been paid before due date. Last three payment has been not paid due to extra charges has been put like finance charge, intrest thrice on the payment and your recovery agent are not even try to understand my problem and mentally harrassed me to make the payment and not even giveing me the suggestion what to do i emaail before but no response from your side i got
So i request you to release my extra charges so i can give the payment and use my services further and i have forwarded the mail to rbi complaint so please overcome my problem and in convience so it good for both till my statement of payment will not be revised i will not make the payment
My contact no [protected]
Name - advocate akshat jaiswal

Hi,

My name is gagandeep singh a new super card of rbl bank was issued to me on around 20th march 2020, as we all are aware of lockdown going cos of this covid pandemics, i didn't receive the card cos of lockdown situation but a soft copy (Digital card) was received to use it, i received the hard copy of the same around 17th - 18th may, when i went to make a transaction at the store from my card i got to know it has been blocked...

Hi, i have a bajaj rbl credit card, it is one of many other credit i possess, but this particular card has become a matter of constant harassment, whereas all other credit card companies are following reserve bank guidelines to extend moratorium and do not harass customers for payment at all. While representatives from rbl constantly calling for payment at least 4-5 times a day and that too before the due date of payment which is 4th of july... They force you to lose your cool. I was always committed to pay any sort of interest, fine or charges and never asked for any type of reversal or refund of such changes. But i have all right to get the facility of moratorium. It is clearly updated on rbl website that "your card will be enrolled for moratorium if the payment for minimum amount due is not received on or before the due date for the current statement." yet they constantly harass the customer for the payment and that too before the due date. Even if i don't want to opt for a moratorium facility they can't harass me for the payment before the due date but they keep on doing that. Now i'm really feeling harassed by this bank and their executives who think they are above reserve bank guidelines and indian courts. I have every call recorded to prove my point.
Any guidance towards legal remedies will be very helpful as this forum has previously helped me to get justice with my grievance toward mruti suzuki india.

Thanks and regards.
Saurabh rai.

I am sunil dhanve having rbl platinum plus super card and your persons are activated the rsheild insurance when ever our bank has issued the credit card. But i am not interested on i am pay to r-sheild insurance premium of rs.65/-. I am not interested in this policy so did not pay to next any premium. So plz do not next statement add this amount. Please consider my request and cancel the insurance policy as early as possible and inform to me by way mobile or through my email id : [protected]@gmail.com

Thanking you
Sunil dhanve
Mobile no.[protected]

Undue harassment, threat blackmail and abuse by collection officer lady of rbl.

RBL Bank — R shield insurance cancellation and refund the amount

Hi I am Chaman and I am using rbl bank Platinum Maxima Credit Card. The amount of Rs. 9, 120 (7800, 720, 600) is deducted from my available credit limit. I do not want any insurance, please cancel all the insurance with immediate effect and refund my amount at the earliest.
Thanking you,
Chaman
Mob. NO. [protected]

I am not at all interested to renew r shield policy with rbl bank credit card. For that i sent hundreds of emails to rbl bank in last two months, but they never responded. I called their customer care number, but no response from there. And they have charged me 600 rupees in my credit card without my permission. Just cancel that policy and credit that amount back in my credit card. I am not interested in r shield insurance policy.

My contact number is [protected].

Sir i request you please check my credit card account and slove my problem. Extra fine amount add my credit card account.

I complaint rbl credit card for xpress cash not received. But in statement his showing this. Then i mail rbl and tweet the msg. Unknown person call me and said he rbl customer care service exucative and solve your problem. And his send me link to operate. And he doing fraud transaction three time 7599rs.
Then i received sms i blocked my rbl credit card within 5min but still i lose 22797rs my card. I have complaint rbl register mail id and i also complaint cyber crime portel and near by police station. I have attached all documents for your reference. Please solve this.

I already pay premium of r shield insurance one assist policy last few month and still i covered in policy.

Hi i am sunil laxman dhanve and i use rbl bank platinum plus super card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 65.89 rupees. Last one month i am paying this premium. This insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
Thank you

I applied for loan moratorium for jun, 20 but bank has taken no action regarding this, even loan emi statement has been generated. I want to apply for moratorium scheme for jun to aug, 20. Please look into this and help me.

I have blocked my card but the bank is issuing new credit card again and again without our permission and without demanding any kyc from my side.
I have complaint them 2-3 times through mail and also called them but no one replying. I have visited bajaj finserv branch at universal business hub, lp savani raod, madhuvan circle, surat, gujarat and they replied customer care is not working cause tehy dont have an enough staff available due corona pendamic. I have complaint it from my side and i dont have any requirement for the new card but the bank is issuing new card and charging me for that.
I am requesting you to please see in the matter and solve it as soon as possible.

Dear sir/mam

I am Jagadeesan m.

I have been requesting many times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but card is not cancelled and regarding the payment, team is abusing the customers.
And,
I received statement on last month i which i saw a deduction of Rs. 600 for Rshield insurance premium but i had never opted or asked about this premium the how the bank on thier own can activate the insurance without the confirmation of the customer. This is a one type of fraud activity done by the bank. It should be reported to RBI that without prior information their is unauthorized transaction done by the bank. I should get my refund as i am not all interested in the insurance and please cancel the insurance.

My card details:
Bank Name: RBL BANK
Card number: [protected]
Name: Jagadeesan m
Mobile number: +91-[protected]

I had opted for r shield insurance last year which i do not wish to continue and i had informed bank to discontinue the insurance and was assured that i will get a call before renewal, but they have renewed the insurance without my confirmation and their contact numbers are not answering any calls or mails.