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RBL Bank — rbl credit card cancellation

Card member agreement states that customer can call 24*7 helpline to request for cancellation. But ivr options does not have any options to connect to customer care. Also there is no ivr option to cancel the credit card.

Customer care numbers:

[protected]
[protected]

Worst ever credit card service in india which dont provide you a customer care service. We cant keep the card unused because annual fees gonna genrate anyway. Only option to escape from this # is cancel which is not going to happen anyway.
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Mar 17, 2018

Complaint Status

RBL Bank customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Dear Sir,
My application #CCN31A1R9O, i had received a SMS on 2nd March 2018 saying the card had has been approved and shall be dispatched, but still have not received the card.

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    RBL Bank
    Customer Care Service
    Customer satisfaction rating
    3%
    Complaints
    1945
    Pending
    0
    Resolved
    68
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 22 6115 6399 [Banking Queries]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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