[Resolved]  RBL Bank — Regarding amount debited as Insurance of Rs.12000

I am Ranjith kumar from janagoan, telangana india.

And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card I have never agreed to have insurance for such type.how do you deduct such amount without any permission of mine.if you not returns that amount I will block the card

RBL Bank — Regarding amount debited as Insurance of Rs.15000 on 27 Jan 2021
Dear sir,

I have got the new credit card My date of birth 28.08.1985.

on 28.01.2021 when i viewed my rbl app i seen an amount of Rs.12000 debited for Insurance, I do not know why they charged.

I confirmed with customer care after getting the card. they said no insurance activated in your account.

But after 4 days it happened amount debited, if complaint to the customer care they said Insurance people call you and we donot know about the insurance.

I donot what they are following, without Any confirmation from side like OTP or Password they are deducting I do no about that.

Please solve my problem and get me the refund of Rs.15000 sir

Thanks!